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Dunlop 500 Latex Mattress

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Dunlop 500 Latex Mattress

Item: 522.75

The 22cm Dunlop 500 Latex Mattress comprises 5 cm of 100% natural Dunlop latex laminated over a 17cm Reflex CertiPUR® certified foam base. The mattress comes with a zip-off Tencel Purotex Cover and offers FIRM support. It is delivered rolled up for your convenience and is available in all standard UK, continental, and custom sizes.  

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in stock Hand Made To Order in the UK.
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from £295.00 inc VAT
(£245.83 ex VAT)

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FAST AND FREE DELIVERY

All our mattresses are hand-made to order here in the UK by our skilled team

Delivery to the UK mainland takes 2–3 weeks

Delivery to Scotland and the Highlands will take 3-4 weeks

One-Man Standard Delivery Service with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Delivery to remote postcodes may take a little longer

Old mattress disposal is available for most of the UK; you can select this option at checkout

Learn More
RISK-FREE 50-NIGHT TRIAL

While we have no doubt you are going to love your new mattress, we offer you a 50-night trial period simply to be sure

If you decide to return your mattress, we'll collect it for free and issue a full refund (please don't worry, as we wouldn't ask you to get it back in the box)

We can offer you an exchange; the replacement mattress will come with a new 50-night trial, and you can still send it back for a full refund

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0% INTEREST FLEXIBLE FINANCE

If you wish to spread the cost of your mattress, you can do so without paying a penny more than if you paid in full

With Klarna, you have the option of choosing a payment plan; all options include our risk-free 50-night trial

Orders over £400 qualify for 0% financing 

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5-YEAR GUARANTEE

The Dunlop 500 Latex Mattress comes with a 5-year guarantee. Our mattresses are handmade and built to last. However, if your product fails during this time, we will get it repaired or replaced free of charge.

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Product Description

This 22cm mattress combines the instant comfort of natural latex with the firm support of high-density reflex foam. It comes with a zip-off Tencel cover.

 

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This 22cm mattress combines the instant comfort of natural latex with the firm support of high-density reflex foam. It comes with a zip-off Tencel cover.

 

5 cm of 100% natural Dunlop latex relieves pressure points and conforms to every movement. 17cm reflex CertiPUR®-certified foam base offers optimum support. 

 

The open cell structure of the latex and the air channels in the base allow air to flow naturally through the mattress and help to dissipate moisture away from the body for a cooler and fresher sleeping experience.

 

Latex is naturally hypoallergenic and anti-dust mite; the sleeping environment is free from bed bugs, dust mites, and allergies.

 

The Dunlop 500 Latex Mattress is delivered rolled up for your convenience and is available in all standard UK, continental, and custom sizes.

 

 

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CertiPUR Certification 

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Dunlop 500 Latex Mattress Feature

This 22cm mattress combines the instant comfort of 100% natural Dunlop latex with the firm support of high-density reflex foam.

It comes with a zip-off Tencel cover. ActiproTM technology is used in our mattress fabric to eliminate unwanted allergens, reduce bacteria, and eliminate unpleasant odours, helping to maintain a welcoming and refreshing sleep environment. 

Latex is naturally hypoallergenic and anti-dust mite; the sleeping environment is free from bed bugs, dust mites, and allergies.

 

Dunlop 500 Latex Mattress Feature

This hybrid mattress is both cosy and firm enough to help you fall asleep quickly. It will provide the perfect level of pressure alleviation and support that the majority of restless sleepers require. When you turn, the movements are not distributed to the partner's side, meaning couples are not disturbed while sleeping.

 

 

Dunlop 500 Latex Mattress Feature

The latex used in this mattress is certified to the EuroLatex and Oeko-Tex® Standard 100 standards.

The Polyurethane Foam complies with the requirements of CertiPUR Health, Safety, and Environmental Standards. 

The textiles used in the mattress cover are also Oeko-Tex® Standard 100 certified.

 

 

Breathable Tencel Actipro™ Cover

The mattress comprises an inner cotton cover that protects the internal core. The outer cover is made of Tencel fabric, which is a natural fibre:

  • Responsibly extracted from wood pulp
  • With great strength, efficient moisture absorption, and gentleness to the skin
  • With a soft knitted sleep surface, it keeps your mattress fresh and cool
  • ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours
  • Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics
  • Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms
  • During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology
5cm 100% Natural Dunlop Latex Comfort Layer

5 cm of 100% natural Dunlop latex comfort layer (65kg per cubic metre density) that relieves pressure points and conforms instantly to body movement. 

The open cell structure of the latex and the air channels in the base allow air to flow naturally through the mattress and help to dissipate moisture away from the body for a cooler and fresher sleeping experience.

 

17cm Zoned High Density Airflow Foam Base

17cm high-density Polyurethane Foam (34kg per cubic metre density), which is the industry's leading filler-free foam range and complies with the requirements of CertiPUR Health, Safety, and Environmental Standards, works together to distribute weight whenever they feel pressure while also minimising disturbance to you when your partner shifts or moves.

 

Base Stretch Cover
Reviews
By Tudor on 29th March 2021
"Very happy with the quality and service. it's the third mattress we purchased from this shop... no reason to look elsewhere"
Star Rating 5
By Pippi on 3rd March 2020
"We already had one of these mattresses in a single bed, and have decided to replace those our our double bed. The quality is excellent, however it appears that two adjacent 90cm mattresses make some lateral stress on our bed frame, which is a 180cm european wooden bed frame. The issue is not really on the width of the base of the mattress rather on the slightly bulging sides of the mattresses along the entire length of 200cm. As a result, it is advisable to use just one single full size protector sheet. I was indeed in doubt whether to return them, and the lack of a 87 cm and even worse the task of having to put back those mattresses into their plastic hull without any possibility of rolling them back in vacuum was daunting to me. In a single bed, this is much less noticeable. The mattress is evidently very good, not as firm as I expected. The smell of latex will remain for a long while, and this seems to be unavoidable."
Star Rating 5
By Elisabeth Richardson on 19th December 2018
"confortable, good support, but it keeps body heat"
Star Rating 3
Benefits
  • 22 cm natural latex mattress

  • 5 cm of 100% natural Dunlop latex supported by 17 cm of Reflex Foam (Polyurethane)

  • Self-ventilating keeps moisture away

  • Open-cell structure: air circulates freely inside the mattresses

  • Luxurious Tencel Cover

  • No need to turn, easy-to-use, one-sided mattress

  • Responds instantly to every movement

  • Pressure-relieving, no more joint and back pain

  • Hypoallergenic, antibacterial, and anti-dust mite

  • Ideal for asthma sufferers

  • Suitable for electric adjustable beds

  • Manufactured and tested in the UK

  • 5-year guarantee

  • Firm comfort rating

  • Complies with BS 7177, BS5852

Specifications
  • Latex technology: 100% Natural Latex made by the Dunlop process

  • Composition: Dunlop latex/reflex foam (high-density Polyurethane Foam)

  • Fire retardant: Complies with BS7177 and BS5852

  • Cover: Tencel Purotex Cover with Actipro™ technology

  • Latex density: 65kg per cubic metre

  • Reflex foam density: 34kg per cubic metre

  • Firmness rating: Firm

  • Mattress thickness: Approximately 22cm

  • Sizes: Available in all standard and custom sizes

Delivery and returns

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partner, Empire Delivery Company

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Unless time is of the essence, we strongly advise our customers to opt for a 2-man delivery of single-size mattresses

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details.

Hassle-Free Exchange and Return Policy 

We hope you are delighted with your product from Yanis Mattresses. Occasionally, we know you will want to return or replace items. Thus, we have a hassle-free return policy and also offer a double satisfaction guarantee.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory

All deliveries, returns, and exchanges within the UK Mainland and Scotland are free of charge. Please be aware that any requests for return or exchange must be initiated in written form (via email) within the 50-day trial period. On satisfactory return of the goods, we will issue a refund of the purchase price.

Once the exchange has been authorised, it has to be arranged within 14 days of the notice being served. Once the return request has been triggered and authorised, the goods must be collected within 14 days.

The 50-day trial policy applies to purchases made outside the UK. However, customers outside the UK are responsible for returning or exchanging their products and covering all expenses they will incur.
You should send all returns to:
Yanis Mattresses, Unit 19-20 Hayleys Manor, Upland Road, Epping, CM16 6PQ
If you have any questions about returning an order, please drop us an email at sales@latexsense.co.uk or make an enquiry HERE.

 

Care instructions

Status of the mattress upon delivery

The Dunlop 500 Latex Mattress is vacuum-packed and rolled. This ensures mattress hygiene, quality in transit, and improved delivery timeframes. Your mattress was carefully vacuum-packed on the day it was shipped to you. We use one of the newest and most innovative packing technologies in the bedding industry; it neither damages nor impairs the performance of the mattress.

Storing your mattress and how to handle it

Please be kindly advised that we do not recommend storing the mattress in a rolled and vacuumed state for more than 4 weeks, as this will damage the product. Take the mattress out of the box and put it on the bed. Carefully cut the tape that holds the roll together and unroll the mattress while it is in its polythene bag. Please take extreme care so as not to damage your item. It will still be compressed, and you need to cut the bag closer to the heat seal. Take extra care, as the tool you use can damage the cover.

Sleeping on the mattress

The mattress recovers to its full shape and size after unpacking; please allow up to 24 hours for the optimal balance to be reached. However, since it is not a mandatory requirement, you can begin using the mattress right away.

Identifying the top side of your mattress

The side with the big product sticker attached to the cover is the 5cm latex top side, the side you sleep on. The Dunlop 500 Latex Mattress is zoned, which are symmetrically positioned along the length; there is no head or foot end. You can position the mattress either way and still experience the benefits of the zones.

Moving and manoeuvring your mattress

Take extreme care while moving the mattress, as the foam fillings can tear if grabbed or pulled on corners or edges. You can rotate the mattress from head to foot once every month; this will ensure even wear and tear and prolong its lifespan.

Cleaning your mattress

The mattress covers are NOT washable. The mattress must be kept dry; therefore, we strongly advise using a good-quality waterproof mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the mattress. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The mattress cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the mattress core until it is fully dry. The mattress can then be used again. Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.

Bed-base requirement

The mattress can be used on any bed base—solid top divan, sprung edge divan, solid slatted, or sprung slatted base. The gaps across the slats should be between 2 and 3 inches wide (5 cm to 7.5 cm). Using the mattress with a wider gap could cause damage and invalidate your guarantee. Do not use the mattress on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Mattress care

Do not let children jump on the mattress; it may damage it and invalidate your guarantee. The mattress is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. The mattress is one-sided; you can rotate it from head to foot once every month, which will ensure even wear and tear and prolong its lifespan. You can air the mattress every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of the packaging.

If you require further advice, please contact us at 0208 450 7662 or HERE 

Size and Weight
Size Width Length Depth
Weight
Single 90cm 190cm 22cm 17kg
Euro Single 90cm 200cm 22cm  17.5g
Small Double 120cm 190cm 22cm 24.5kg
Double 135cm 190cm 22cm 26kg
Euro Double 140cm 200cm 22cm  30kg
King 150cm 200cm 22cm 31kg
Euro King 160cm 200cm 22cm  33kg
Super King 180cm 200cm 22cm 36.5kg
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FAQs
How long does delivery take?

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partner, Empire Delivery Company

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE 

What is Dunlop Latex, and how is it made?

Dunlop is the original manufacturing process for latex foams. The milk derived from the sap of the rubber tree is vulcanised and baked into foam. It’s naturally obtained from a sustainable source, and it’s more durable than alternatives, leading to a lesser long-term impact on the environment. The process was first invented in 1929, and the method has not changed significantly since then. This technique yields a dense foam that may be customised to a variety of firmness levels. 100% Natural Dunlop Latex strikes a perfect mix of divine comfort and superb resistance while offering excellent value for money.

 

 

What is Reflex Foam?

The reflex foam we use is high-density Polyurethane Foam, which is the industry's leading filler free foam range, it offers superior durability, recovery, and service life.

What is the benefit of a mattress with a combination of 100% Natural Dunlop Latex and Polyurethane Foam?

A mattress with a 100% Dunlop latex top and a polyurethane foam base combines the great comfort of natural latex with the sturdy support of high-density polyurethane foam. The mattress offers exceptional value for money.

Natural Material: 100% natural Dunlop latex is sourced from the sap of rubber trees, making it an environmentally green and sustainable material.

Comfort and Support: 100% natural Dunlop latex is known for its responsive and supportive properties. It conforms to your body shape, providing pressure relief where needed.

Breathability: Latex is a naturally highly breathable material, allowing for good air circulation. This can help regulate temperature and prevent overheating during sleep.

Durability: Latex is generally durable and resilient, with a longer lifespan compared to some other mattress materials.

Polyurethane High-Density Foam (Reflex Foam): provides an extremely sturdy, firm base for the mattress. It is intended to provide rigidity and prevent sinking.

Affordability: Polyurethane foam tends to be less costly than natural latex or other premium materials, making the mattress more affordable and budget-friendly.

Longevity: High-density polyurethane foam has been praised for its resilience, which contributes to the mattress's overall lifespan.

Motion Isolation: Latex and polyurethane incorporation have good motion isolation qualities, which indicates disturbances on one side of the bed are less likely to be felt on the opposite side.

Lightweight: When compared to other mattress materials, polyurethane foam is quite lightweight, making it easier to handle and move.

Polyurethane foam is adjustable since it can be produced with a variety of densities and firmness levels, allowing for modification according to specific comfort and support requirements. Given its flexibility, it is a common material for mattress building.

 

What are the benefits of Tencel cover?

The mattress cover is made of Tencel fabric, which is a natural fibre extracted from wood pulp. ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment. Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics. Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms. During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology. Actipro offers natural protection against house dust mites by neutralising the allergens.

 

Is Polyurethane Foam certified to Certi-PUR standards? Are formaldehyde and toxic substances regulated in Certi-PUR certified products?

The polyurethane foam is certified and complies with the requirements of the CertiPUR Health, Safety, and Environmental Standard. CertiPUR sets the most rigorous standard and ensures that polyurethane foams are free of harmful substances, which is an increasing concern among consumers. The CertiPUR programme offers customers the confidence and comfort of knowing that the polyurethane foam used in the mattresses met the standards for emissions, content, and durability and was tested by independent, accredited laboratories that are not affiliated with the manufacturer of the products being tested.

CertiPUR certification highlights:

No Harmful Chemicals: CertiPUR-certified foams are evaluated to verify they are FREE of dangerous substances such as ozone depleters, mercury, PBDE flame retardants, heavy metals, formaldehyde, and phthalates.

Low VOC Emissions: The certification tackles indoor air quality challenges by limiting the foam's volatile organic compound (VOC) emissions. Low VOC emissions contribute to healthier indoor air quality.

Environmentally Friendly: CertiPUR certification does not specifically address the environmental impact of the foam, but it does reflect a dedication to generating foams that are more environmentally friendly than other conventional foams.

Durability: CertiPUR assesses the foam's durability and performance to guarantee that it meets or surpasses certain criteria. This helps ensure that the foam's integrity and function remain intact throughout time.

This mattress is free of formaldehyde and other hazardous components, which guarantees that you, as our valued customer, will receive a safe product. You may rest assured that by choosing a mattress constructed with CertiPUR-certified polyurethane foam, you are making a healthier and more mindful choice for your sleep environment.

Please see CertiPUR Certification 

Is the mattress entirely chemical free?

The Dunlop 500 Latex Mattress does not contain any chemicals or harmful substances; it is halogen, metal, and chemical-free.

  • We use only 100% Natural Dunlop Latex, certified to the Euro-Latex® Eco Standard and  Oeko-Tex® Standard 100
  • The reflex foam is a high-density Polyurethane Foam, which is the industry's leading filler-free foam range and complies with the requirements of CertiPUR Health, Safety, and Environmental standards

  • The textiles in the Tencel Cover are certified to the Oeko-Tex® Standard 100

The certification affirms that the mattress is safe and does not pose a risk to the sleeper.

 

Is the mattress suitable for customers with allergies or sensitivities?

During manufacturing, latex is vulcanised at a temperature of more than 110 degrees for about 45 minutes, and this process kills all potential allergens. Latex and polyurethane foam are resistant to dust mites, which makes them a great alternative for those who suffer from allergies or asthma.

Is the mattress suitable restless sleepers?

You will need a mattress that is both cosy and firm enough to help you fall asleep quickly. A hybrid type, such as the Dunlop 500 Latex Mattress, will provide the perfect level of pressure alleviation and support that the majority of restless sleepers require. When you turn, the movements are not distributed to the partner's side, meaning couples are not disturbed while sleeping. 

 

What fire retardant methods do you use to comply with UK Fire regulations?

According to UK law, all mattresses must comply with certain fire safety standards. It is a legal requirement for all mattresses to be made fire-retardant. We choose to employ natural graphite instead of toxic chemicals. We use natural graphite, a mineral derived from Mother Nature, as the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

Do you use any adhesives to bond different layers in the mattress?

We use water-based natural latex glue Simalfa 325, which is solvent and chemical free. The adhesive has Green Guard Gold Certification, and conforms to the many changing environmental regulations, proven to be completely harmless. The adhesive SIMALFA® 325 does not contain any substances or raw materials from animal products; therefore, it is vegan.

Who needs to choose a FIRM mattress?

For people with sciatic nerve pain that migrates from the low back to the back of the thigh and calf, a deep, medium-firm, or firm latex or hybrid mattress is recommended. It will help to promote and maintain optimum spine alignment and alleviate pressure on the lower back and hips. Firm mattresses are based on personal preferences and requirements.

  • Firm comfort levels are recommended for heavier people, above 14 st/90 kg, as they need denser support to keep their spines aligned
  • Front and back sleepers find firmer mattresses more comfortable as they keep the back and spine in the correct position during sleep

The bed base works in harmony with the mattress; the same mattress will feel firmer on a solid top divan and softer on a sprung slatted base, for example.

What is the best bed base to use in conjunction with the mattress? Is it compatible with Adjustable beds?

The mattress can be used with any durable and high-quality bed platform that provides adequate support, such as a solid top divan, a sprung edge divan, a slatted base, or a sprung slatted base. The mattress is compatible with Adjustable beds. However, it is essential to ensure that the gaps across the slats measure between 2 and 3 inches wide (5cm to 7.5cm). Using the mattress on a bed with a greater gap could cause damage and invalidate your guarantee. Also, please do not use the mattress on the floor, as the lack of ventilation may lead to mould and mildew buildup, which will revoke your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

 

Is the mattress durable?

Latex is a natural material with high elasticity and is also extremely durable. It always bounces back to its initial size and shape after long-lasting deformations and keeps a consistent feel throughout its life. High-density polyurethane foam has been praised for its resilience, which contributes to the mattress's overall lifespan.

Is the mattress sustainable and eco-friendly?

Sustainable construction techniques and materials are used to build the entire mattress. You may sleep soundly knowing that our mattresses are environmentally friendly. In addition, polyurethane foams are affordable and viable materials. They preserve the Earth’s natural resources by reducing the need for energy. We are committed to creating mattresses without memory foam's adverse environmental impacts

How long does the mattress break-in period last?

All latex mattresses have a break-in period, which is usually 30 days. Thus, many companies offer in-home sleep trials, which are intended to give customers the opportunity to adjust and fully evaluate the properties of their mattresses. The exact amount of time it takes to adapt to and get used to a new mattress depends on the type of mattress and how different your new mattress is from your old one. As the break-in period is significantly important, we strongly encourage customers to refrain from exchanging their mattresses before the initial 30 days are over.

Does the mattress come with a home trial and how does the exchange policy work?

Every new mattress feels different, and your body needs some time to adjust and get used to the new feel. It is normal for the mattress to feel a bit strange and not as comfortable in the beginning, but the longer you sleep on it, the better you will experience its benefits.

That is why we offer a free home trial with free exchanges and free returns for UK mainland customers.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory
How long is the mattress guarantee and what does it cover?

The Dunlop 500 Latex Mattress comes with a 5-year manufacturer's guarantee against faults in materials and poor workmanship (including sagging). The warranty covers any visible indentations more than 2cm deep.

  • We require a copy of the original sales receipt as proof of your purchase
  • Our product guarantee covers repair or replacement of the original mattress; i.e., if the product is declared faulty, we will not issue a refund but will repair or replace the product accordingly
  • Following a replacement or repair, the guarantee will remain valid from the date of the original purchase
  • The guarantee is valid from the date of the original purchase, is for your benefit as the original purchaser only, and is not transferable to any other person
  • If you sell or transfer your product, the subsequent owner accepts the product “as is” and has no rights to claim under the guarantee

A tear in the fabric, which can be caused by accidental damage such as the fabric catching some sharp object, will not invoke the warranty as this is not a manufacturing fault or defect and therefore is not covered by the guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

 

Can I buy my mattress with 0% interest financing?

Finance information

Latex Sense acts as a credit intermediary and offers credit products from KLARNA. Credit is provided, subject to age and status.

We can offer interest-free credit for purchases made through our website where the total amount of the products is over £400.

Will I qualify for credit?

Latex Beds can only consider credit applications for individuals who meet the following criteria:

  • You are over 18 years of age.
  • You are a permanent UK resident and able to provide a 3-year address history.
  • You are in employment or retired and receive a gross annual income of at least £10,000.
  • You have a good credit history.
  • You have a debit or credit card.

Applications are also welcome from retired individuals.
Meeting the criteria does not guarantee acceptance. If your application is accepted, the deposit must be paid by credit or debit card. Please note that you may be requested to provide proof of identity after your application has been approved and your deposit has been paid.

How do I pay using finance?

If you would like to take advantage of one of our finance packages, simply put the desired product in your basket and proceed to checkout.

Once you have filled in your delivery information, you will be given the option of paying via finance. At this point, you will be directed to the KLARNA website, where your finance request will be processed, and if accepted, your order will be passed on to Latex Sense for dispatch.

Is a deposit required?

A deposit is required on all orders. You can choose a deposit amount of 10%, 20%, or 50% of the total price of the products you’d like to purchase.

How are my monthly payments made?

Your monthly repayments will be taken via direct debit from your chosen bank account.

Can I pay off my loan early?

Yes, please contact KLARNA directly at 0333 321 6080 in order to make additional payments. Please note that interest rates will be adjusted accordingly.

An example of a purchase with credit is shown HERE

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