Delivery Information

We know what a difference a speedy delivery can make and have a few delivery options available.

All orders are delivered free within the UK.

Standard one man courier delivery.

Most of our mattresses and all toppers are delivered vacuum packed and rolled and can be shipped with one man courier delivery. All our pillows are also delivered with this service. Please note, this service is carried out by one man and delivery is to the front door of the main building only. It is at the driver’s discretion if he or she can help you with taking the product up the stairs.

All one man courier deliveries are carried our by DPD Local. Deliveries to Highlands and Island can take longer. You will receive a real-time tracking link via SMS and email from DPD once yur order has despatched. On the day of delivery, you will also receive 1-hour delivery time slot.

Not going to be in? No problem. Click the real-time tracking link provided by DPD on your SMS/email and choose a day that suits you. Alternatively, DPD can leave your order in a safe place or with a neighbour. 

Download the DPD app to receive delivery notifications and further tailor delivery to suit you. 

Please be aware our mattresses weigh around 45kg on average.

We advise you not to dispose of your old mattress before the new one arrives as deliveries could get delayed due to unforeseen circumstances.

  

Standard two man delivery.

You can also choose two man delivery to a room of your choice. This is also a free service but takes up to two weeks. Depending on your location, we can use our own transport or partner with Keen and Able Delivery.

You will be conatcted with a proposed delivery date with a 3 hour window. If that date does not suit you, you will be offered an alternative delivery date. On the delivery day the drivers will call you 1 hour prior to arrival.  The delivery team will take your item up to your bedroom, unpack it and remove all packaging. 

 

Standard two man delivery with old mattress removal.

Removal of your old mattress at the same time as delivery can also be requested at checkout. This service costs £20, your old mattress will be responsibly recycled. 

You will be conatcted with a proposed delivery date with a 3 hour window. If that date does not suit you, you will be offered an alternative delivery date. On the delivery day the drivers will call you 1 hour prior to arrival.  The delivery team will take your item up to your bedroom, unpack it and remove all packaging. The old mattress will be removed at the same time.