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Ultimate Talalay Latex Topper

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Ultimate Talalay Latex Topper

The Ultimate Latex Topper is constructed entirely with 100% Natural Talalay latex. The vented construction of the topper allows for excellent airflow and temperature management for a comfortable night's sleep while also bringing additional relaxation and a velvety feel to the current mattress. The ActiproTM technology of the Tencel cover further enhances the silky and soft feel of the topper. It is available in 5cm and 8cm thicknesses, with medium-soft and soft comfort levels.

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FAST AND FREE DELIVERY

All our toppers are hand-made to order here in the UK by our skilled team.

One-Man Standard Delivery Service with DPD to the UK mainland and Scotland; it takes 3-4 days.

Delivery to remote postcodes may take a little longer.

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RISK-FREE 30-NIGHT TRIAL

While we have no doubt you are going to love your new topper, we still offer you a 30-night trial period just to be sure.

You can decide to return your topper; we will collect it for free and issue a full refund.

We can offer you an exchange; the replacement mattress will come with a new 30-night trial, and you can still send it back for a full refund.

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0% INTEREST FLEXIBLE FINANCE

If you wish to spread the cost of your mattress, you can do so without paying a penny more than if you paid in full.

With Klarna, you have the option of choosing a payment plan; all options include our risk-free 30-night trial.

Orders over £400 qualify for 0% financing. 

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10-YEAR GUARANTEE

The Ultimate Talalay Latex Topper comes with a 10-year guarantee. Our toppers are handmade and built to last. However, if your product fails during this time, we will get it repaired or replaced free of charge.

 

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Product Description

Our 100% natural Talalay latex toppers are a premium bedding accessory designed to enhance the luxurious feel of your mattress. The topper is crafted from high-quality 100% natural...More +

Our 100% natural Talalay latex toppers are a premium bedding accessory designed to enhance the luxurious feel of your mattress. The topper is crafted from high-quality 100% natural Talalay latex, known for its superior softness and responsiveness. It offers exceptional comfort, contouring to your body's unique shape. Experience the epitome of luxury with a plush surface that cradles you in heavenly softness. The breathable nature of Talalay latex ensures optimal airflow, promoting a cool and comfortable sleep environment throughout the night. The Ultimate Latex Topper offers a plusher and more luxurious feel at a premium price. Upgrade your mattress with this luxurious addition for an unparalleled sleeping experience. Investing in an Ultimate Latex Topper is a testament to prioritising comfort, quality, and eco-friendly choices in your sleep sanctuary.

 

The latex used in this mattress is certified to eco-INSTITUT; meets the STANDARD 100 by OEKO-TEX®; achieved the Cradle to Cradle Certified™ Gold level; and complies with the principles of FSC® to promote sustainably managed forests and ecosystems.

 

The textiles used in the mattress cover are STANDARD 100 by OEKO-TEX®. 

 

The Talalay products and their production processes have been accredited and fulfil the highest health standards. 

 

Eco-INSTITUT certification is a globally recognised label assessing a product's environmental and health compliance, ensuring safety and sustainability throughout its lifecycle, from raw material extraction to disposal. Employing eco-INSTITUT-certified Talalay latex guarantees trust, environmental consciousness, and superior quality. 

 

Our 100% natural Talalay meets Cradle to Cradle Certified™ Gold level requirements for material health, reutilisation, renewable green energy, carbon management, water stewardship, and social responsibility. It is safe, free of any toxic materials that can have an impact on the environment and human health, and 100% recyclable. 

 

The mattress fulfils the human-ecological criteria of the STANDARD 100 by OEKO-TEX®. The certificate applies to all 100% natural Talalay latex mattresses, toppers, pillows, and covers. It provides a high level of chemical exposure protection for both human health and the environment. 

 

The Forest Stewardship Council (FSC), a nonprofit organisation, assures that the forests from which Talalay products are derived are responsibly managed. Incorporating health and safety laws, they additionally take into consideration social and economic factors to ensure fair working conditions and traceability across the production process.

 

                          

         

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Ultimate Talalay Latex Topper Feature

The Ultimate Latex Topper is an extra layer of comfort to enhance your healthy sleep. It offers excellent comfort, relieving pressure points in your joints and relaxing your muscles. Talalay latex is naturally breathable and helps you stay cool in summer and warm in winter. The open-cell structure creates self-ventilation and prevents overheating. 

The super-soft Tencel Purotex Cover is the finishing touch to this topper. ActiproTM technology is used in our cover fabric to eliminate unwanted allergens, reduce bacteria, and eliminate unpleasant odours, helping to maintain a welcoming and refreshing sleep environment.

The natural properties of latex provide an environment free from microorganisms, dust mites, and bacteria that generally cause allergies and inflammation.

 

 

Ultimate Talalay Latex Topper Feature

The Ultimate Latex Topper is made with 100% natural Talalay latex, is 100% chemical-free, is not sprayed with nasty fire retardants. We use natural graphite as the only natural fire-retardant additive.

Talalay Latex is 100% natural, certified to eco-INSTITUT, meets the STANDARD 100 by OEKO-TEX®, Cradle to Cradle CertifiedTM Gold level awarded, and complies with FSC® principles to nurture ecologically sound forest management.

You can choose between 5cm and 8cm thickness, offering medium-soft and soft comfort levels, depending on your preferred comfort level. 

Our natural latex topper can be fitted and left in place without the need for movement or adjustment during use. It delivers the initial comfort and exquisite experience required for a good night's rest. 

 

Ultimate Talalay Latex Topper Feature

Pressure relief: The floating comfort helps alleviate pressure points by conforming to the contours of the body. This is particularly beneficial for reducing discomfort in areas such as the shoulders, hips, and joints.

Responsive bounce: Talalay latex has a responsive and springy quality. When pressure is applied, it immediately returns to its former shape. The latex material lightly elevates and supports the body, creating a buoyant experience.

Durability and Resilience: Engineered for longevity, the Talalay latex topper is highly durable and maintains its shape over time. Its resilient properties ensure that you enjoy consistent support, making it a wise investment in both comfort and quality.

Hypoallergenic and eco-friendly: Crafted with health and sustainability in mind, Talalay latex is naturally hypoallergenic, resisting dust mites and other allergens. Additionally, it is sourced from environmentally friendly and sustainable rubber tree plantations, making it an eco-conscious choice.

Customisable Thickness and Firmness: Tailor your sleep experience to your preferences with customisable options for thickness and firmness.

Easy Maintenance: The Ultimate Talalay Latex Topper is designed for hassle-free maintenance. It is naturally resistant to mould and mildew, and its antimicrobial properties contribute to a clean and healthy sleeping environment.

 

Breathable Tencel Actipro™ Cover

The topper comprises an inner cotton cover that protects the internal latex core. The outer cover is made of Tencel fabric, which is a natural fibre: 

  • Responsibly extracted from wood pulp
  • With great strength, efficient moisture absorption, and gentleness to the skin
  • With a soft knitted sleep surface, it keeps your mattress fresh and cool
  • ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours
  • Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics
  • Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms
  • During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology
100% Natural Talalay Latex Layer in 5cm or 8cm Thickness

A 100% natural graphite-infused Talalay latex; natural graphite is a mineral derived from Mother Nature and is the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier. 

Reviews
By Andrew on 9th August 2023
"My Vi-Spring mattress has been much comfier with the topper than without it. After 6 months I am still very pleased with it. Better value option than trying a new mattress."
Star Rating 5
By Valery Dean on 28th June 2023
"As a lighter person, this has provided an extremely comfortable sleeping surface and has eliminated many aches and pains."
Star Rating 5
By john on 10th March 2022
"Expensive for what it is, but comfortable, and certainly helps sleeping on a hard mattress, but it seems to be short in length (or do they shrink over time?) so eventually slides along the lower mattress, and an upright pillow will drop down to the mattress below in the newly formed gap. This is only relevant if you sit upright in bed reading, but isn't a concern if you just sleep in bed, but it is annoying. I haven't noticed the same problem with the width of the topper. My overall rating is 8/10, which is still a high rating. My thoughts are 10cm would be better option than 8cm for added comfort; the cover for the topper is high quality and very nice; The topper needs to be 1-2" longer. Overall, No regrets, as it turned sleeping on a brick into a comfortable night's sleep and was the perfect introduction to latex bedding. Likewise, the pillows are incredible, and a game changer. In hindsight, I would splash out and buy the latex mattress next time, and would definitely buy from Latex Sense again. "
Star Rating 4
By Anthony Martin on 28th January 2022
"Expensive product but worth every penny. One of our best buys."
Star Rating 5
By Amy on 25th October 2021
"Very good product which makes our bed extremely comfortable. It’s probably the most comfortable bed I’ve ever slept in now and we don’t overheat. It is an expensive product but it is worth the money. "
Star Rating 5
Benefits
  • 100% natural Talalay latex

  • 100% chemical-free

  • Naturally fire-retardant without the use of chemicals

  • Self-ventilating keeps moisture away

  • Open cell structure, air circulates freely inside the topper

  • Tencel cover with ActiproTM technology

  • Two-sided and easy to install and use

  • Responds instantly to every movement

  • Pressure-relieving, no more joint and back pain

  • Hypoallergenic, antibacterial, and anti-dust mite

  • Ideal for asthma sufferers

  • Manufactured and tested in the UK

  • 10-year guarantee

  • Available in 5cm and 8cm thickness

  • It complies with the UK's Furniture Fire Safety Regulation (BS 7177 Low Hazard and BS5852, Part 2)

Specifications
  • Latex technology: 100% natural latex made by the Talalay process
  • Composition: 100% natural latex—halogen, metal, and chemical-free

  • Product certifications: STANDARD 100 by OEKO-TEX® certified product, Eco INSTITUT-certified Talalay latex, Cradle to Cradle Certified™ Gold level measures, and FSC® accreditation (our products come from responsibly managed forests)         

                           

  • STANDARD 100 by OEKO-TEX® certified cover
  • Cover: Tencel Purotex Cover with Actipro™ technology 

  • Naturally Fire-Retardant: Complies with BS7177 Low Hazard and BS5852, Part 2

  • Latex density: 70kg per cubic metre

  • Zones: 1 comfort zone

  • Topper thickness: 5 cm or 8cm 

  • Firmness rating: 5cm Medium-Soft, 8cm Soft 

  • Sizes: Available in all standard and custom sizes

Delivery and Returns

Delivery of toppers to the UK Mainland and Scotland are fulfilled by DPD; it is a standard one-man service and takes 2-4 days.

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the topper is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery

Your order will be dispatched automatically. Use the options on the DPD tracking link to adjust the date or specify instructions if the current date is not convenient.

If you prefer the topper to be delivered to a room of your choice, you need to arrange a two-man delivery; the service is subject to a delivery charge. This service will take between 3 and 4 weeks. Please contact us for quotes here HERE 

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE 

Deliveries take place between 8am - 8pm.

Hassle-Free Exchange and Return Policy

We hope you are delighted with your product from Yanis Mattresses. Occasionally, we know you will want to return or replace items. Thus, we have a hassle-free return policy and also offer a double satisfaction guarantee. 

  • The initial home trial period is 30 days, counting from the same day the topper is delivered to you. Please remove all the packaging and sleep on the mattress topper for the full trial period 
  • If you find the topper uncomfortable, we can offer expert advice and replace it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement topper for another 30 days and still return it for a full refund if it proves unsatisfactory

We will book collection or exchange the product with DPD for a day of your choice. The DPD driver will send you a time slot and collect it from your home. You can return the topper to us, provided it is returned undamaged and in the original wrapping and packaging. We do not ask you to re-vacuum pack the product; all you need to do is put it back in its protective polythene bag. 

All deliveries, returns, and exchanges within the UK Mainland and Scotland are free of charge. Please be aware that any requests for return or exchange must be initiated in written form (via email) within the 30-day trial period. On satisfactory return of the goods, we will issue a refund of the purchase price. 

Once the exchange has been authorised, it has to be arranged within 14 days of the notice being served. Once the return request has been triggered and authorised, the goods must be collected within 14 days. 

The 30-day trial policy applies to purchases made outside of the UK. However, customers outside of the UK are responsible for returning or exchanging their products and covering all expenses they will incur.
You should send all returns to:
Yanis Mattresses, Unit 19-20 Hayleys Manor, Upland Road, Epping, CM16 6PQ
If you have any questions about returning an order, please drop us an email at sales@latexsense.co.uk or make an enquiry HERE 

Care Instructions

Status of the topper upon delivery

The Ultimate Talalay Latex Topper is vacuum-packed and rolled. This ensures mattress hygiene, quality in transit, and improved delivery timeframes. Your topper was carefully vacuum-packed on the day it was shipped to you. We use one of the newest and most innovative packing technologies in the bedding industry; it neither damages nor impairs the performance of the mattress topper.

Storing your topper and how to handle it

Please be kindly advised that we do not recommend storing the topper in a rolled and vacuumed state for more than 4 weeks, as this will damage the product. Take the topper out of the box and put it on top of your existing mattress. Carefully cut the tape that holds the roll together and unroll the mattress while it is in its polythene bag. Please take extreme care so as not to damage your item. It will still be compressed, and you need to cut the bag closer to the heat seal. Take extra care, as the tool you use can damage the cover.

Sleeping on the topper

The topper recovers to its full shape and size after unpacking; please allow up to 12 hours for the optimal balance to be reached. However, since it is not a mandatory requirement, you can begin using it right away

Positioning the topper

This is a two-sided topper. There is no head or foot end; you can position the topper either way and still experience its full benefits. The mattress topper features straps designed to attach securely to the mattress, ensuring it stays in place without shifting during use. 

Moving and manoeuvring your topper

Take extreme care while moving the topper, as the foam fillings can tear if grabbed or pulled on corners or edges. You can turn over and rotate the topper from head to toe once every month; this will ensure even wear and tear and prolong its lifespan.

Cleaning your mattress

The topper covers are NOT washable. The topper must be kept dry; therefore, we strongly advise using a good-quality mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the topper. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The topper cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the latex core until it is fully dry. The topper can then be used again. Never use detergents or chemical cleaners on your topper. This can adversely affect not only the fabrics but also the fillings inside.

Mattress and bed-base requirements as foundations for the topper

The mattress needs to be intact and provide a solid base for the topper. Please note that latex is quite a dense and heavy material and follows the contours of the mattress underneath. If there are any indentations on the mattress surface, they will also be present on the topper. In traditional mattresses with a hand-tufted finish, the tufting technique will create a contoured surface, and the topper will conform to its natural shape. Do not use the topper on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new topper becomes damaged due to being used on an indented mattress or bed base with inadequate slat gaps (greater than 3 inches), a second-hand bed foundation with insufficient support, or if the topper is in an unsanitary condition.

Topper care

Do not let children jump on the topper; it may damage it and invalidate your guarantee. The topper is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. The topper is two-sided; you can turn it over and rotate it from head to toe once every month, which will ensure even wear and tear and prolong its lifespan. You can air the topper every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of the packaging.

If you require further advice, please contact us at 0208 450 7662 or HERE 

Size and Weight
Size Width Length Depth Weight
Small Single 75cm 190cm 5cm 6kg 
Small Single 75cm 190cm 8cm  8.5kg
Long Small Single 75cm 200cm 5cm 6.5kg 
Lond Small Single 75cm  200cm 8cm 9kg 
Single 90cm 190cm 5cm 7kg
Single 90cm 190cm 8cm  10kg
Euro Single 90cm 200cm 5cm  7.5kg
Euro Single 90cm 200cm 8cm  10.5kg
Small Double 120cm 190cm 5cm 9kg
Small Double 120cm 190cm 8cm  13kg
Double 135cm 190cm 5cm 10kg
Double 135cm 190cm 8cm  14.5kg
Euro Double 140cm 200cm 5cm 10.5kg 
Euro Double 140cm 200cm 8cm  15.5kg
King 150cm 200cm 5cm 11.5kg
King 150cm 200cm 8cm  17kg
Euro King 160cm 200cm 5cm 12kg 
Euro King 160cm 200cm 8cm 18kg 
Super King 180cm 200cm 5cm 13.5kg
Super King 180cm 200cm 8cm  20kg
Emperor 200cm 200cm  5cm  15kg
Emperor 200cm 200cm 8cm  22kg
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FAQs
How long does delivery take?

Delivery of toppers to the UK Mainland and Scotland are fulfilled by DPD; it is a standard one-man service and takes 2-4 days.

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the topper is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery

Your order will be dispatched automatically. Use the options on the DPD tracking link to adjust the date or specify instructions if the current date is not convenient.

If you prefer the topper to be delivered to a room of your choice, you need to arrange a two-man delivery; the service is subject to a delivery charge. This service will take between 3 and 4 weeks. Please contact us for quotes here HERE 

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE 

Deliveries take place between 8am - 8pm. 

What is the purpose of a mattress topper?

Latex toppers are designed to add extra comfort and softness to the existing mattress. They conform to your body and relieve pressure points. A latex topper is a great way to improve the comfort of your mattress without having to replace the entire mattress. 

Do you need to choose a 5cm or 8cm thick topper?

The general rule is that if the mattress is a little firmer, then the 5-cm-deep topper will prove sufficiently comfortable and positively impact the sleeping surface. Alternatively, if the mattress is way too hard and causes pain and aches, the deeper 8-cm topper will be more suitable.

 

Can a topper improve mattress lifespan?

Absolutely, a mattress topper can extend the lifespan of your mattress. Here's how:

Protection: A topper acts as a barrier, preserving the integrity of the mattress beneath.

Enhanced Comfort: By adding an extra layer of cushioning, a topper reduces direct wear on the mattress. It helps distribute your body weight more evenly and prevents pressure points that can degrade the mattress over time.

Delaying sagging or indentation: If your mattress has started to develop indentations, a topper can mitigate this issue by providing a more even surface to sleep on. While it will NOT fix severe sagging, it can delay further damage.

Customisation: If you find your mattress uncomfortable due to its firmness, a topper allows you to adapt the sleeping surface to your preferences without needing to replace the entire mattress.

Cost-Effective Solution: Investing in a quality topper is often more affordable than buying a new mattress. It can breathe new life into your existing mattress, postponing the need for a replacement.

Reduced wear and tear: With the topper absorbing most of the daily wear, your mattress experiences less direct contact, leading to reduced wear and tear and potentially extending its usable life.

However, it's crucial to note that while a topper can offer benefits and prolong the lifespan of your mattress, it might not entirely solve deep structural issues or an already significantly deteriorated mattress. Regularly rotating and flipping your mattress, along with using a topper, can collectively contribute to a longer mattress lifespan.

Is the Ultimate Talalay Latex Topper suitable for all types of mattresses?

Yes,our Ultimate Talalay Latex Topper can be used on all mattress types—memory foam, pocket-sprung, hybrid, and latex mattresses. However, if the mattress has a hand-tufted button finish, the topper will fill the gaps between the bumps, and this may give the impression of sagging or dipping. 

Will the Ultimate Talalay Latex Topper fix a sagging mattress?

While it can improve comfort and support, a topper will not fix a severely sagging mattress. The mattress needs to be intact and provide a solid base for the topper. Please note that latex is quite a dense and heavy material and follows the contours of the mattress underneath. If there are any indentations on the mattress surface, they will also be present on the topper. It's essential to assess the condition of your mattress before opting for a topper. 

What is Talalay Latex, and what are its benefits?

Talalay is a complex contemporary manufacturing method that involves a few additional steps as compared to the Dunlop latex process. Before baking, the latex is whipped into a froth, poured into a mould, sealed with a vacuum, and then rapidly frozen. The key distinction is the freezing stage (-30°C/-22°F), when the round cells break open so they can connect with each other. Talalay latex is up to 10 times more breathable than other foams due to these interconnected round cells. The cell structure is very consistent, and the topper has one uniform feel all the way through from top to bottom as well as a lighter, fluffier feel. The process is more expensive due to its two extra steps and the limitation of the size of the moulds. 

Talalay latex is defined as the ‘’Earth's Finest Sleeping Material.’’

A topper made with 100% Natural Dunlop Latex offers a lavish and luxurious feel. It is softer, bouncier, and springier than Dunlop latex. Talalay latex surpasses comfort and conforms to the body's contours, providing great pressure relief and muscle relaxation. 

What should you consider when deciding on a Talalay or Dunlop topper?

When choosing between 100% natural Talalay and 100% natural Dunlop latex toppers, consider your preferences for firmness, support, and feel. Dunlop latex tends to be denser and firmer compared to Talalay latex. 

Both Talalay and Dunlop latex are natural latex types derived from the sap of rubber trees and are equally durable. Yet they undergo different manufacturing processes, resulting in distinct characteristics with their own unique benefits:

  • Our Dunlop latex toppers are of exceptional quality and value for money. Dunlop latex is an excellent solution for those seeking a slightly denser, more supportive surface with a silky cushioning feel but on a limited budget
  • Our Talalay toppers offer a plusher and more luxurious feel at a premium price. The Talalay latex is very elastic, feels bouncy and springy, and may be better suited if you want a gentler feel with more pressure relief
What are the benefits of Tencel cover?

The mattress cover is made of Tencel fabric, which is a natural fibre extracted from wood pulp. ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment. Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics. Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms. During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology. Actipro offers natural protection against house dust mites by neutralising the allergens.

Is the topper entirely chemical free?

The Ultimate Talalay Latex Topper does not contain any chemicals or harmful substances; it is halogen, metal, and chemical-free.

  • We use only 100% natural Talalay latex, certified to the Euro-Latex® Eco Standard and the Oeko-Tex® Standard 100
  • The textiles in the Tencel Cover are certified to the Oeko-Tex® Standard 100
Does the topper off gas or have an odour?

No, toppers made entirely of 100% natural Talalay latex do not release any gases. The toppers may have a mild natural rubber scent initially when they come out of our factory, but it dissipates within a few days. 

Is the topper suitable for customers with allergies or sensitivities?

Yes, the Ultimate Talalay Latex Topper is hypoallergenic and resistant to dust mites and other common allergens, making it an excellent choice for those with allergies or sensitivities.

Is the topper suitable for hot and restless sleepers?

Latex is a naturally breathable and self-ventilating material that does not cause overheating. It is constructed with millions of interconnected air bubbles that allow instant air circulation and keep the mattress fresh and cool all night. Latex is not a heat-sensitive product and does not react to body temperature. We recommend using natural cotton bed sheets and duvets to create a pleasant microclimate in your bed. The topper will promote comfort, rejuvenation, and deep, restful sleep.

What fire retardant methods do you use to comply with UK Fire regulations?

According to UK law, all mattresses must comply with certain fire safety standards. It is a legal requirement for all mattresses to be made fire-retardant. We choose to employ natural graphite instead of toxic chemicals. We use natural graphite, a mineral derived from Mother Nature, as the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

Do you use any adhesives to bond different layers in the topper?

We use water-based natural latex glue, Simalfa 325, which is solvent and chemical free. The adhesive has Green Guard Gold Certification and conforms to the many changing environmental regulations, proven to be completely harmless. The adhesive SIMALFA® 325 does not contain any substances or raw materials from animal products, and therefore it is vegan.

Does the topper has straps?

The mattress topper features elastic straps designed to attach securely to the mattress, ensuring it stays in place without shifting during use. 

 

Is the topper durable?

Yes, 100% natural Talalay latex toppers are renowned for their longevity, and their expected lifespan is 10 to 15 years, or even longer with proper care. They often outlast many other types of toppers. Latex is a natural material with high elasticity and is also extremely durable. It always bounces back to its initial size and shape after long-lasting deformations and keeps a consistent feel across its lifespan.

Is the topper sustainable and eco-friendly?

Sustainable construction techniques and materials are used to build the entire topper. You may sleep soundly knowing that our toppers are environmentally friendly and green. We are committed to creating eco-friendly latex toppers without memory foam's adverse environmental impacts.

Does the topper come with a home trial, and how does the exchange policy work?

Every new topper feels different, and your body needs some time to adjust and get used to the new feel. It is normal for the topper to feel a bit strange and not as comfortable in the beginning, but the longer you sleep on it, the better you will experience its benefits.

That is why we offer a free home trial with free exchanges and free returns for UK mainland customers.

  • The initial home trial period is 30 days, counting from the same day the topper is delivered to you
  • If you find the topper uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement topper for another 30 days and still return it for a full refund if it proves unsatisfactory
How long is the topper guarantee and what does it cover?

The Ultimate Talalay Latex Topper comes with a 10-year manufacturer's guarantee against faults in materials and poor workmanship (including sagging). The warranty covers any visible indentations more than 2cm deep.

  • We require a copy of the original sales receipt as proof of your purchase
  • Our product guarantee covers repair or replacement of the original topper; i.e., if the product is declared faulty, we will not issue a refund but will repair or replace the product accordingly
  • Following a replacement or repair, the guarantee will remain valid from the date of the original purchase
  • The guarantee is valid from the date of the original purchase, is for your benefit as the original purchaser only, and is not transferable to any other person
  • If you sell or transfer your product, the subsequent owner accepts the product “as is” and has no rights to claim under the guarantee
  • In the event of a dispute, Latex Sense may request product inspection by an impartial third party, such as ISM Networks (Furniture Services), before agreeing to undergo repairs or replacements. ISM Networks are reputable service providers and experts. The inspections are carried out by highly skilled technicians and include an assessment of the mattress and bed base

A tear in the fabric, which can be caused by accidental damage such as the fabric catching some sharp object, will not invoke the warranty as this is not a manufacturing fault or defect and therefore is NOT covered by the guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new topper becomes damaged due to being used on an indented mattress or bed base with inadequate slat gaps (greater than 3 inches), a second-hand bed foundation with insufficient support, or if the topper is in an unsanitary condition.

Latex Sense reserves the right to supply an equivalent alternative, in the instance where the mattress in question has been discontinued and is not repairable. 

Clause 22  outlines our company's product warranty terms in full detail. 

Can I buy my topper with 0% interest financing?

Finance information

Latex Sense acts as a credit intermediary and offers credit products from KLARNA. Credit is provided, subject to age and status.

We can offer interest-free credit for purchases made through our website where the total amount of the products is over £400.

Will I qualify for credit?

Credit applications will be considered for individuals who meet the following criteria:

  • You are over 18 years of age.
  • You are a permanent UK resident and able to provide a 3-year address history.
  • You are in employment or retired and receive a gross annual income of at least £10,000.
  • You have a good credit history.
  • You have a debit or credit card.

Applications are also welcome from retired individuals.
Meeting the criteria does not guarantee acceptance. If your application is accepted, the deposit must be paid by credit or debit card. Please note that you may be requested to provide proof of identity after your application has been approved and your deposit has been paid.

How do I pay using finance?

If you would like to take advantage of one of our finance packages, simply put the desired product in your basket and proceed to checkout.

Once you have filled in your delivery information, you will be given the option of paying via finance. At this point, you will be directed to the KLARNA website, where your finance request will be processed, and if accepted, your order will be passed on to Latex Sense for dispatch.

Is a deposit required?

A deposit is required on all orders. You can choose a deposit amount of 10%, 20%, or 50% of the total price of the products you’d like to purchase.

How are my monthly payments made?

Your monthly repayments will be taken via direct debit from your chosen bank account.

Can I pay off my loan early?

Yes, please contact KLARNA directly at 0333 321 6080 in order to make additional payments. Please note that interest rates will be adjusted accordingly.

An example of a purchase with credit is shown HERE

See Clause 15 for details on Klarna's credit and repayment provisions

 

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