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Sensation Latex Hybrid Mattress

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Sensation Latex Hybrid Mattress

Item: 977.5

The Sensation Latex Hybrid mattress is made with 100% Natural Talalay Latex, 100% Natural Dunlop Latex, and 2000 pocket springs. They conform to the unique shape of your body and reduce motion transfer. 3cm of natural Talalay latex relieves pressure points, and 5cm of natural Dunlop latex keeps your back and spine in their natural positions during sleep. The 2000 pocket springs ensure proper spine alignment and optimum support. The mattress is complimented with a Tencel-Purotex cover, is 23cm high, and is classified as medium-firm.  

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FAST AND FREE DELIVERY

All our mattresses are hand-made to order here in the UK by our skilled team

Delivery to the UK mainland takes 2–3 weeks

Delivery to Scotland and the Highlands will take 3-4 weeks

One-Man Standard Delivery Service with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Delivery to remote postcodes may take a little longer

Old mattress disposal is available for most of the UK; you can select this option at checkout

Learn More
RISK-FREE 50-NIGHT TRIAL

While we have no doubt you are going to love your new mattress, we offer you a 50-night trial period simply to be sure

If you decide to return your mattress, we'll collect it for free and issue a full refund (please don't worry, as we wouldn't ask you to get it back in the box)

We can offer you an exchange; the replacement mattress will come with a new 50-night trial, and you can still send it back for a full refund

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0% INTEREST FLEXIBLE FINANCE

If you wish to spread the cost of your mattress, you can do so without paying a penny more than if you paid in full

With Klarna, you have the option of choosing a payment plan; all options include our risk-free 50-night trial

Orders over £400 qualify for 0% financing 

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10-YEAR GUARANTEE

The Sensation Latex Hybrid Mattress comes with a 10-year guarantee. Our mattresses are handmade and built to last. However, if your product fails during this time, we will get it repaired or replaced free of charge.

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Product Description

The Sensation Latex Hybrid Mattress combines the traditional craftsmanship of pocketed mattresses with the exceptional comfort and support of 100% Natural Talalay latex and 100% Na...More +

The Sensation Latex Hybrid Mattress combines the traditional craftsmanship of pocketed mattresses with the exceptional comfort and support of 100% Natural Talalay latex and 100% Natural Dunlop. This mattress is designed to follow the body line, providing optimum support and allowing the spine and back to maintain a correct position during sleep. Over 2000 individually nested pocket springs move independently from each other when you shift your weight on the mattress, so that the rest of your body still receives the support and comfort it needs. It offers exceptional progressive comfort and support from the natural Dunlop and Talalay latex top layer and firm support underneath provided by the pocket spring unit. The soft Tencel-Purotex cover with a built-in latex layer improves the mattress's performance.

Pocket-sprung mattresses are considered to be a contemporary progress on conventional open-coil mattresses. Our Sensation Latex Hybrid Mattress has a unique construction consisting of thousands of individual springs encased in foam to create lengths of interconnected springs. Each pocket spring moves independently and adjusts to the sleeper for customised comfort, making it a popular choice amongst mattress buyers looking for the perfect spot for relaxation. The individual latex-encased springs offer better contouring and support compared to traditional innerspring mattresses. The coils offer the right level of support, reduced motion transfer, improved airflow, and an exceptionally uplifting sensation.

The 3 cm top layer of softer 100% natural Talalay latex conforms to every movement, relieves pressure points, and relaxes your muscles. It creates a plush and buoyant feel, eliminates tension, and will allow you to sink deeper into the mattress. Talalay latex is very flexible and elastic and instantly takes the shape of your body.

The 5cm middle layer of firmer 100% natural Dunlop latex offers that extra bit of support so you don't sink into the mattress too much. It helps maintain a transitional level of comfort and support from the top to the bottom of the mattress. It provides a perfect harmony of softness, progressive comfort, and support. It cradles and aligns your spine, relieving additional strain on the joints and limbs. 

The mattress is 23 cm high, offers a medium-firm support, is 23 cm high, and can be used on any good-quality divan bed or slatted base. The latex materials used in this mattress are Eco Institut-certified, EuroLatex-certified, and meets Oeko-Tex® Standard 100. The textiles used in the mattress cover are also Oeko-Tex® Standard 100 certified.

 

eco-institute          ed6z46cp          oeko

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Sensation Latex Hybrid Mattress Feature

The mattress features a pocket spring system, which is made with gauge coils to offer the right level of support to your head, shoulders, lower back, knees, and feet.

The pocket springs are encapsulated with reflex foam; each spring sits in its own fabric pocket. We use Simalfa 325 water-based adhesive for the bonding. 

The Simalfa glue is water based and solvent free, the product has Green Guard Gold certification and is completely harmless.

The pockets move independently from each other and reduce motion transfer if the two partners have different body weights.

It is a one-sided mattress with individually pocketed coils.

Sensation Latex Hybrid Mattress Feature

During manufacturing, latex is baked at a temperature of more than 110 degrees for about 50 minutes. This process kills all potential allergens.

The natural properties of latex provide an environment free from microorganisms, mites, bacteria, and dust that generally cause allergies and inflammation.

The mattress cover is made of stretch Tencel fabric, which is a natural fibre extracted from wood pulp. It is a moisture-management fabric.

ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment.

The Tencel-Purotex cover with a built-in latex layer is more than simply the finishing touch to this mattress; it provides the initial comfort and luxurious sensation that you need for a healthy night's sleep. 

Talalay Latex is eco-INSTITUT and Oeko-Tex® Standard 100 certified. 

Dunlop Latex is EuroLatex and Oeko-Tex® Standard 100 certified. 

The textiles used in the mattress cover are Oeko-Tex® Standard 100 certified.

 

 

Sensation Latex Hybrid Mattress Feature

The Sensation Latex Hybrid Mattress has the traditional feel of a pocket sprung mattress with the added benefit of natural latex comfort layers. The mattress combines the great benefits of both the Talalay and Dunlop latex worlds.

The 3cm top layer of 100% natural Talalay latex generates a luxurious surface feel. The floating support helps alleviate pressure points by conforming to the contours of the body. Talalay latex has a responsive and springy quality. The buoyant sensation contributes to a dynamic support system. When pressure is applied, it immediately returns to its former shape. The latex material lightly elevates and supports the body, creating a buoyant experience, providing constant and adaptive support. 

The 5cm middle layer of firmer 100% natural Dunlop latex offers that extra bit of support so you don't sink into the mattress too much. It helps maintain a transitional level of comfort and support from the top to the bottom of the mattress. It provides a perfect harmony of softness, progressive comfort, and support. It cradles and aligns your spine, relieving additional strain on the joints and limbs.

The hybrid design caters to various sleep styles—back, side, or stomach—and offers a balanced feel due to the combination of pocket springs and latex.

The Sensation Latex Hybrid Mattress can prove suitable for people with sciatic nerve pain that migrates from the low back to the back of the thigh and calf. A deep, medium-firm, or firm mattress is recommended. It will help to promote and maintain optimum spine alignment and alleviate pressure on the lower back and hips.

 

Breathable Tencel Actipro™ Cover

The mattress comprises an inner cotton cover that protects the internal core. The outer cover is made of Tencel fabric, which is a natural fibre:

  • Responsibly extracted from wood pulp
  • With great strength, efficient moisture absorption, and gentleness to the skin
  • With a soft knitted sleep surface, it keeps your mattress fresh and cool
  • ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours
  • Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics
  • Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms
  • During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology
100% Natural Latex Built-in Layer for Cooling and Cushioning

The cover has a 2cm latex layer built into the top panel of the cover for extra pressure relief and muscle relaxation, and it is designed to tackle overheating while also offering more comfort and cushioning with superior elasticity. 

100% Natural Talalay Latex Comfort Layer

3cm of 100% natural Talalay latex provides extra cushioning for greater pressure relief and muscle relaxation while improving airflow.

Talalay latex has a very plush and luxurious feel, and like Dunlop latex, it is hypoallergenic, antibacterial, and anti-dust mite. 

100% Natural Dunlop Latex Transition Layer

The 5cm-deep transition layer of 100% natural Dunlop latex with 7 comfort zones is designed to offer each body part a progressive level of comfort and support.

Latex gently follows your body's contours every time you move and turn in bed and always bounces back to its full size. It is hypoallergenic, antibacterial, and anti-dust mite. 

The open-cell structure of latex makes it a naturally breathable and self-ventilating material that keeps you cool in summer and warm in winter.

Foam Encapsulated Pocket Springs With Edge Support

The unique construction combines an encased 2000-pocket spring unit for optimum support, edge support, and the ultimate experience in comfort. The individually pocketed springs move independently of each other with every movement, resulting in fewer pressure points and more support for your body and spine. The coils offer reduced motion transfer, improved airflow, and an exceptionally uplifting sleeping experience.

Reviews
By Hau on 28th October 2022
"It’s been 10 months, the mattress is still holding up well. A force on one side of it does not cause the other side to bounce. I am tempted to try the Firm option if I purchase again. It is priced significantly higher than the online, new box mattress companies like Emma or Simba, so I expect better quality and longevity. "
Star Rating 4
By elizabeth on 11th December 2019
"Amazing mattress, top class quality and professional service "
Star Rating 5
By Supitchaya Powell on 5th September 2019
"Excellent customer service. Excellent mattress."
Star Rating 5
Benefits
  • 2000 individually nested pocketed springs move independently
  • 5cm of 100% Natural Dunlop latex and 3cm of 100% Natural Talalay latex instantly conform to your body 

  • Luxurious, easy care Tencel-Purotex cover

  • Non-turning mattress, easy to use

  • Pressure-relieving, no more back and joint pain

  • Provides maximum comfort

  • Keeps the spine and back in the correct position during sleep

  • Extra edge support—no roll-together

  • Hypoallergenic, antibacterial, anti-dust mite

  • Manufactured in the UK

  • 10 year warranty

  • Medium-Firm comfort rating

  • Complies with BS 7177, BS 5852

Specifications
  • Mattress type: hybrid; pocket springs with 100% Natural Talalay and 100% Natural Dunlop latex top

  • Spring count: 2000 in king size 150x200cm

  • Spring unit: single spring unit

  • Pocket spring specifications: 1.2mm heat-treated steel wire, 18 gauge, 10cm high, barrel-shaped, 5 turns

  • Latex foam layer: 5cm 100% Natural Dunlop latex 65kg density, 3cm 100% Natural Talalay latex 60kg density 

  • Edge support: encapsulated in reflex foam

  • Cover: Removable zip-off Tencel-Purotex cover

  • Firmness rating: Medium-Firm

  • Mattress thickness: approximately 23cm

  • Sizes: Available in all standard and custom sizes.

Delivery and Returns

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partner, Empire Delivery Company

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Unless time is of the essence, we strongly advise our customers to opt for a 2-man delivery of single-size mattresses

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details.

Hassle-Free Exchange and Return Policy 

We hope you are delighted with your product from Yanis Mattresses. Occasionally, we know you will want to return or replace items. Thus, we have a hassle-free return policy and also offer a double satisfaction guarantee.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory

All deliveries, returns, and exchanges within the UK Mainland and Scotland are free of charge. Please be aware that any requests for return or exchange must be initiated in written form (via email) within the 50-day trial period. On satisfactory return of the goods, we will issue a refund of the purchase price.

Once the exchange has been authorised, it has to be arranged within 14 days of the notice being served. Once the return request has been triggered and authorised, the goods must be collected within 14 days.

The 50-day trial policy applies to purchases made outside the UK. However, customers outside the UK are responsible for returning or exchanging their products and covering all expenses they will incur.
You should send all returns to:
Yanis Mattresses, Unit 19-20 Hayleys Manor, Upland Road, Epping, CM16 6PQ
If you have any questions about returning an order, please drop us an email at sales@latexsense.co.uk or make an enquiry HERE.

 

Care instructions

Status of the mattress upon delivery

The Sensation Latex Hybrid Mattress is vacuum-packed and rolled. This ensures mattress hygiene, quality in transit, and improved delivery timeframes. Your mattress was carefully vacuum-packed on the day it was shipped to you. We use one of the newest and most innovative packing technologies in the bedding industry; it neither damages nor impairs the performance of the mattress.

Storing your mattress and how to handle it

Please be kindly advised that we do not recommend storing the mattress in a rolled and vacuumed state for more than 4 weeks, as this will damage the product. Take the mattress out of the box and put it on the bed. Carefully cut the tape that holds the roll together and unroll the mattress while it is in its polythene bag. Please take extreme care so as not to damage your item. It will still be compressed, and you need to cut the bag closer to the heat seal. Take extra care, as the tool you use can damage the cover.

Sleeping on the mattress

The mattress recovers to its full shape and size after unpacking; please allow up to 24 hours for the optimal balance to be reached. However, since it is not a mandatory requirement, you can begin using the mattress right away.

Identifying the top side of your mattress

The side with the big product sticker attached to the cover is the 8-cm latex top side, the side you sleep on; there is no head or foot end. It is a one-sided mattress. You can position the mattress either way and still experience its great benefits.

Moving and manoeuvring your mattress

Take extreme care while moving the mattress, as the foam fillings can tear if grabbed or pulled on corners or edges. You can rotate the mattress from head to foot once every month; this will ensure even wear and tear and prolong its lifespan. The sewn-on handles are designed to assist with the rotation and positioning of the mattress while lying flat on the divan base. Sewn-on handles are not intended for carrying the whole weight of the mattress, and you are at risk of damaging the border's fabric upholstery.

Cleaning your mattress

The mattress covers are NOT washable. The mattress must be kept dry; therefore, we strongly advise using a good-quality mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the mattress. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The mattress cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the mattress core until it is fully dry. The mattress can then be used again. Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.

Bed-base requirement

The mattress can be used on any bed base—solid top divan, sprung edge divan, solid slatted, or sprung slatted base. The gaps across the slats should be between 2 and 3 inches wide (5 cm to 7.5 cm). Using the mattress with a wider gap could cause damage and invalidate your guarantee. Do not use the mattress on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Mattress care

Do not let children jump on the mattress; it may damage it and invalidate your guarantee. The mattress is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. The mattress is one-sided; you can rotate it from head to foot once every month, which will ensure even wear and tear and prolong its lifespan. You can air the mattress every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of the packaging.

If you require further advice, please contact us at 0208 450 7662 or HERE 

Size and Weight
Size Width Length Depth Mattress Weight
Small Single 75cm 190cm 25cm 26kg 
Long Small Single 75cm 200cm 25cm 26.5kg 
Single 90cm 190cm 25cm 28kg
Euro Single 90cm 200cm 25cm  29kg
Small Double 120cm 190cm 25cm 38kg
Double 135cm 190cm 25cm 42kg
Euro Double 140cm 200cm 25cm  45kg
King 150cm 200cm 25cm 48kg
Euro King 160cm 200cm 25cm  52kg
Super King 180cm 200cm 25cm 56kg
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FAQs
How long does delivery take?

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partner, Empire Delivery Company

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Unless time is of the essence, we strongly advise our customers to opt for a 2-man delivery of single-size mattresses

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE 

 

What makes the Sensation Latex Hybrid Mattress different from other types of pocket-sprung mattresses?

Pocket-sprung mattresses are considered to be a contemporary progress on conventional open-coil mattresses. Our Sensation Latex Hybrid Mattress has a unique construction consisting of thousands of individual springs encased in reflex foam to create lengths of interconnected springs. Each pocket spring moves independently and adjusts to the sleeper for customised comfort, making it a popular choice amongst mattress buyers looking for the perfect spot for relaxation. The individual foam-encased springs offer better contouring and support compared to traditional innerspring mattresses. The coils offer the right level of support, minimal motion transfer, improved airflow, and an exceptionally uplifting sleeping experience.

What are the benefits of the Talalay and Dunlop combination?

Talalay and Dunlop are two different manufacturing processes for producing latex foam. The main difference between the two lies in their production methods and the resulting feel of the latex.

The combination of a 100% natural Talalay latex and a 100% natural Dunlop latex incorporates the benefits of both worlds to achieve exceptional progressive comfort.

Progressive comfort in a mattress refers to a design that offers varying levels of firmness or support in different layers of the mattress.

Dunlop provides excellent progressive comfort and sturdy support with minimal latex thickness, while the Talalay top layer adds plush comfort, optimum pressure-relieving properties, and muscle relaxation. The combination of two types of latex increases durability and breathability, promoting a sensational sleep experience.

 

 

Who needs to choose a MEDIUM-FIRM mattress?  

Sciatica: For people with sciatic nerve pain that migrates from the low back to the back of the thigh and calf, a deep, medium-firm latex or hybrid mattress is recommended. It will help to promote and maintain optimum spine alignment and alleviate pressure on the lower back and hips.

  • Medium-Firm comfort levels are recommended for heavier people, as they need denser support to keep their spines aligned or people who prefer a firmer feel on the surface
  • Front and back sleepers find firmer mattresses more comfortable as they keep the back and spine in the correct position during sleep

The bed base is very important; the same mattress will feel firmer on a solid top divan and softer on a sprung slatted base, for example. 

 

What are the benefits of Tencel cover?

The mattress cover is made of Tencel fabric, which is a natural fibre extracted from wood pulp. ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment. Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics. Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms. During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology. Actipro offers natural protection against house dust mites by neutralising the allergens.

Is the mattress entirely chemical free?

Yes, we use only 100% natural latex, and the springs are heat-treated steel wire. The mattress does not contain any chemicals or synthetic materials. The 100% natural Dunlop and Talalay latex is halogen-, metal-, and chemical-free.

Does the Sensation Latex Hybrid Mattress off gas or have an odour?

No, mattresses made entirely of natural materials do not release any gases. They may have a mild natural rubber scent initially when they come out of our factory, but it dissipates within a few days. 

Is the mattress suitable for customers with allergies or sensitivities?

Yes, the Sensation Latex Hybrid Mattress is hypoallergenic and resistant to dust mites and other common allergens, making it an excellent choice for those with allergies or sensitivities.

Is the mattress suitable for hot and restless sleepers?
  • Latex is a naturally breathable and self-ventilating material that does not cause overheating. It is constructed with millions of interconnected air bubbles that allow instant air circulation and keep the mattress fresh and cool all night. Latex is not a heat-sensitive product and does not react to body temperature
  • The air circulation through the pocket springs also assists in maintaining a cooler sleeping environment

We recommend using natural cotton bed sheets and duvets to create a pleasant microclimate in your bed. The mattress will promote comfort, rejuvenation, and deep, restful sleep.

What fire retardant methods do you use to comply with UK Fire regulations?

According to UK law, all mattresses must comply with certain fire safety standards. It is a legal requirement for all mattresses to be made fire-retardant. We choose to employ natural graphite instead of toxic chemicals. We use natural graphite, a mineral derived from Mother Nature, as the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

 

Do you use any adhesives to bond different layers in the mattress?

We use water-based natural latex glue, Simalfa 325, which is solvent and chemical free. The adhesive has Green Guard Gold Certification and conforms to the many changing environmental regulations, proven to be completely harmless. The adhesive SIMALFA® 325 does not contain any substances or raw materials from animal products, and therefore it is vegan.

 

What is the best bed base to use in conjunction with the mattress? Is it compatible with Adjustable beds?

The mattress can be used with any durable and high-quality bed platform that provides adequate support, such as a solid top divan, a sprung edge divan, a slatted base, or a sprung slatted base. However, it is essential to ensure that the gaps between the slats measure between 2 and 3 inches wide (5cm to 7.5cm). Using the mattress on a bed with a greater gap could cause damage and invalidate your guarantee. Also, please do not use the mattress on the floor, as the lack of ventilation may lead to mould and mildew buildup, which will revoke your guarantee.

You can use both 100% latex and latex pocket-sprung mattresses with adjustable beds. However, the 100% latex mattress is more flexible and will bend easier; therefore, we would always recommend a 100% latex mattress over a combination of latex and springs.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

 

Is the mattress durable?

Yes, latex and pocket hybrid mattresses are renowned for their longevity, and their expected lifespan is 10 to 15 years, or even longer with proper care. 

  • Latex is a natural material with high elasticity and is also extremely durable. It always bounces back to its initial size and shape after long-lasting deformations and keeps a consistent feel across its lifespan
  • We consider factors such as the number of pocket springs, the gauge of the wire used, the quality of comfort layers, and the overall build and materials to ensure it meets your specific sleep needs and preferences
Is the mattress sustainable and eco-friendly?

Sustainable construction techniques and materials are used to build the entire mattress. You may sleep soundly knowing that our mattresses are environmentally friendly and green. We are committed to creating eco-friendly latex mattresses without memory foam's adverse environmental impacts.

How long does the mattress break-in period last?

All latex mattresses have a break-in period, which is usually 30 days. Thus, many companies offer in-home sleep trials, which are intended to give customers the opportunity to adjust and fully evaluate the properties of their mattresses. The exact amount of time it takes to adapt to and get used to a new mattress depends on the type of mattress and how different your new mattress is from your old one. As the break-in period is significantly important, we strongly encourage customers to refrain from exchanging their mattresses before the initial 30 days are over.

Does the mattress come with a home trial, and how does the exchange policy work?

Every new mattress feels different, and your body needs some time to adjust and get used to the new feel. It is normal for the mattress to feel a bit strange and not as comfortable in the beginning, but the longer you sleep on it, the better you will experience its benefits.

That is why we offer a free home trial with free exchanges and free returns for UK mainland customers.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory
How long is the mattress guarantee, and what does it cover?

The Sensation Latex Hybrid Mattress comes with a 10-year manufacturer's guarantee against faults in materials and poor workmanship (including sagging). The warranty covers any visible indentations more than 2cm deep.

  • We require a copy of the original sales receipt as proof of your purchase
  • Our product guarantee covers repair or replacement of the original mattress; i.e., if the product is declared faulty, we will not issue a refund but will repair or replace the product accordingly
  • Following a replacement or repair, the guarantee will remain valid from the date of the original purchase
  • The guarantee is valid from the date of the original purchase, is for your benefit as the original purchaser only, and is not transferable to any other person
  • If you sell or transfer your product, the subsequent owner accepts the product “as is” and has no rights to claim under the guarantee

A tear in the fabric, which can be caused by accidental damage such as the fabric catching some sharp object, will not invoke the warranty as this is not a manufacturing fault or defect and therefore is NOT covered by the guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Can I buy my mattress with 0% interest financing?

Finance information

Latex Sense acts as a credit intermediary and offers credit products from KLARNA. Credit is provided, subject to age and status.

We can offer interest-free credit for purchases made through our website where the total amount of the products is over £400.

Will I qualify for credit?

Credit applications will be considered for individuals who meet the following criteria:

  • You are over 18 years of age.
  • You are a permanent UK resident and able to provide a 3-year address history.
  • You are in employment or retired and receive a gross annual income of at least £10,000.
  • You have a good credit history.
  • You have a debit or credit card.

Applications are also welcome from retired individuals.
Meeting the criteria does not guarantee acceptance. If your application is accepted, the deposit must be paid by credit or debit card. Please note that you may be requested to provide proof of identity after your application has been approved and your deposit has been paid.

How do I pay using finance?

If you would like to take advantage of one of our finance packages, simply put the desired product in your basket and proceed to checkout.

Once you have filled in your delivery information, you will be given the option of paying via finance. At this point, you will be directed to the KLARNA website, where your finance request will be processed, and if accepted, your order will be passed on to Latex Sense for dispatch.

Is a deposit required?

A deposit is required on all orders. You can choose a deposit amount of 10%, 20%, or 50% of the total price of the products you’d like to purchase.

How are my monthly payments made?

Your monthly repayments will be taken via direct debit from your chosen bank account.

Can I pay off my loan early?

Yes, please contact KLARNA directly at 0333 321 6080 in order to make additional payments. Please note that interest rates will be adjusted accordingly.

An example of a purchase with credit is shown here.

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