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Superior Latex Mattress

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Superior Latex Mattress

The Superior Latex Mattress comprises 3cm of 100% Natural Talalay Latex soft top layer for extra pressure relief and 15cm of 100% Natural Dunlop Latex base for enhanced support and spine alignment. It serves as a superior choice if a luxurious, soft, and springy sensation is preferred. Featuring a softer Talalay top layer and a firmer Dunlop base, you'll discover a world of unparalleled comfort, support, and blissful sleep like never before. Naturally breathable, self-ventilating, anti-allergenic, antibacterial, and anti-dust mite. The mattress is 20cm high and offered in Soft, Medium, and Firm comfort levels.

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FAST AND FREE DELIVERY

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks.

Delivery to Scotland and the Highlands will take 3-4 weeks.

One-Man Standard Delivery Service with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days.

Delivery to remote postcodes may take a little longer.

Old mattress disposal is available for most of the UK; you can select this option at checkout.

Learn More
RISK-FREE 50-NIGHT TRIAL

While we have no doubt you are going to love your new mattress, we offer you a 50-night trial period just to be sure.

You can decide to return your mattress; we will collect it for free and issue a full refund.

We can offer you an exchange; the replacement mattress will come with a new 50-night trial, and you can still send it back for a full refund.

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0% INTEREST FLEXIBLE FINANCE

If you wish to spread the cost of your mattress, you can do so without paying a penny more than if you paid in full.

With Klarna, you have the option of choosing a payment plan; all options include our risk-free 50-night trial.

Orders over £400 qualify for 0% financing. 

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15-YEAR GUARANTEE

The Superior Latex Mattress comes with a 15-year guarantee. Our mattresses are handmade and built to last. However, if your product fails during this time, we will get it repaired or replaced free of charge.

 

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Product Description

The Superior Latex Mattress represents the difference that superior craftsmanship and thoughtful design can make in your sleep routine. It comprises 3cm of 100% natural Talala...More +

The Superior Latex Mattress represents the difference that superior craftsmanship and thoughtful design can make in your sleep routine. It comprises 3cm of 100% natural Talalay and 15cm of 100% natural Dunlop latex. The mattress is crafted with a built-in Talalay latex softer top pillow that relieves tension and tends to your muscles, and a Dunlop latex foundation for extra support and resilience. The mattress gently lifts your body for a bouncy and floating sleep experience, offering a softer sleeping surface with firmer support. The 18cm natural latex core is completed with a quilted Tencel cover. The finished mattress is approximately 20cm deep.

 

The 3cm soft top layer of 100% natural Talalay latex creates a plush, buoyant feel, relieves tension, and relaxes your muscles. It is delicately engineered to cradle your body with superior softness. This premium material conforms effortlessly to your unique contours, providing instant relief from pressure points and allowing you to sink into sublime relaxation. Talalay latex utilises natural material harvested from the rubber tree, and it is the best pressure-relieving material used in bedding today. It instantly conforms to and moves with your body, providing exceptional muscle relief no matter what sleeping position you maintain. 

 

The 15cm of 100% natural Dunlop latex firmer base offers extra support and resilience. The sturdy foundation of the Dunlop latex foundation is skilfully crafted to provide unsurpassed support and durability. It simultaneously creates postural support because of its natural elasticity and prevents bottoming out, allowing muscles to relax and recover fully throughout the night. 

 

The Superior Latex Mattress accomplishes both great pressure relief and ultimate support on its own; it gently lifts your body for a light and floating sleep experience. The soft Tencel cover has permanent and natural anti-bacterial properties; it is naturally breathable and offers high moisture absorption; it has a soft hand, a cool touch, and a natural silky lustre.


Our latex mattress creates an inherently hypoallergenic, dust mite-resistant, mould- and mildew-proof sleeping environment, making it ideal for allergy sufferers or anyone wanting a cleaner bed. It is 20cm high, available in softmedium, or firm support, and is suitable for all intact bedsteads and divan bases. 

 

The textiles used in the mattress cover are Oeko-Tex® Standard 100 certified.

 

The 100% natural Talalay latex and its production process has been accredited and fulfils the highest health standards:

 

Eco-INSTITUT certification is a globally recognised label assessing a product's environmental and health compliance, ensuring safety and sustainability throughout its lifecycle, from raw material extraction to disposal. Employing eco-INSTITUT-certified Talalay latex guarantees trust, environmental consciousness, and superior quality. 

 

Our 100% natural Talalay meets Cradle to Cradle Certified™ Gold level requirements for material health, reutilisation, renewable green energy, carbon management, water stewardship, and social responsibility. It is safe, free of any toxic materials that can have an impact on the environment and human health, and 100% recyclable. 

 

The mattress fulfils the human-ecological criteria of the STANDARD 100 by OEKO-TEX®. The certificate applies to all 100% natural Talalay latex mattresses, toppers, pillows, and covers. It provides a high level of chemical exposure protection for both human health and the environment. 

 

The Forest Stewardship Council (FSC), a nonprofit organisation, assures that the forests from which Talalay products are derived are responsibly managed. Incorporating health and safety laws, they additionally take into consideration social and economic factors to ensure fair working conditions and traceability across the production process.

                            

 

A comprehensive analysis of the content reveals that 100% natural Dunlop latex foam complies with the following standards:  

 

ECO Institute in Germany conducted a test to evaluate the product's fillers, synthetic rubber, toxic components, and emissions. ECO certification demonstrates that our products are free of fillers, synthetic rubber, and hazardous ingredients, certifying them to be 100% natural. 

 

ECO certification confirms that latex block components are free from SBR or additional filler content and have passed with significantly higher ratings at the test.

 

STANDARD 100 of the OEKO-TEX® accreditation examines the recognition of "baby-safe" materials and REACH standards. The STANDARD 100 by OEKO-TEX® certificate applies to 100% natural latex foam mattresses, toppers, pillows, and covers. It offers a high level of protection for human health and the environment from chemical exposure. 

 

LGA Quality Test Germany assesses the durability and resilience of natural latex. Our latex achieved 99/100 in this test. 

 

eco_certification-germany-dunlop     eco_institut_certification-dunlop     oeko3-dunlop      lga_certification 

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Superior Latex Mattress Feature

During manufacturing, latex is baked at a temperature of more than 110 degrees for about 50 minutes. This process kills all potential allergens.

The natural properties of latex provide an environment free from microorganisms, mites, bacteria, and dust that generally cause allergies and inflammation.

Talalay Latex is 100% natural, certified to eco-INSTITUT; meets the STANDARD 100 by OEKO-TEX®; achieved the Cradle to Cradle Certified™ Gold level; and complies with the principles of FSC® to promote sustainably managed forests and ecosystems.

Dunlop Latex is 100% natural, accredited by the ECO Institute in Germany; it is an ECO-certified filler-free product; it secured high marks in the functional performance test of Germany's LGA Quality Testing Body; and it meets the OEKO-TEX® Standard 100 requirements.

The mattress cover is made of stretch Tencel fabric, which is a natural fibre extracted from wood pulp. It is a moisture-management fabric. 

ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment.

The textiles used in the mattress cover are Oeko-Tex® Standard 100 certified.

Superior Latex Mattress Feature

The Superior Latex Mattress features the unique 7 comfort zones structure, which recognises that for optimum comfort, both heavier and lighter parts of the body require different levels of support. The 7-zone feature provides you with vital support for your head, shoulders, back, hips, legs, knees, and ankles and promotes night-long natural sleep. 

The 7 comfort zones are symmetrically positioned; rotating the mattress from head to toe is fine and will not conflict with them. The zones are achieved with different-sized holes in the latex, but the density is the same. Larger holes offer softer support, and smaller holes offer firmer support. 

The zoned areas start at both ends of the mattress, and the individual measurements of 

  • Zones 1 and 7 are 30cm
  • Zones 2 and 6 are also 30 cm
  • Zones 3 and 5 are 20 cm
  • Zone 4 is 40cm

Zones 1 and 7 have the same hardness as zones 2 and 6, and zones 3 and 5, respectively. The firmest zone is 4 and is positioned in the centre of the mattress.

The firmness rating is derived from the density of the latex material used and is not influenced by the 7-zone system. The denser the latex, the firmer the support it gives. 

Superior Latex Mattress Feature

The Superior Latex Mattress comes in all standard and bespoke sizes and in soft, medium, and firm levels of support. The latex density in a mattress with:

  • Soft mattress: 3cm Talalay top comfort layer in soft density (61kg per cubic metre); 15cm Dunlop support base in soft density (65kg per cubic metre)
  • Medium mattress: 3cm Talalay top comfort layer in soft density (61kg per cubic metre); 15cm Dunlop support base in medium density (75kg per cubic metre)
  • Firm mattress: 3cm Talalay top comfort layer in soft density (61kg per cubic metre); 15cm Dunlop support base in firm density (90kg per cubic metre)

The exquisite Superior Latex Mattress, featuring  a Talalay top layer and a Dunlop foundation, combines the finest qualities of the two worlds, providing unsurpassed comfort and support, improving the quality of your sleep routine, and generating a brighter, healthier morning. 

Breathable Tencel Actipro™ Cover

The mattress comprises an inner cotton cover that protects the internal core. The outer cover is made of Tencel fabric, which is a natural fibre:

  • Responsibly extracted from wood pulp
  • With great strength, efficient moisture absorption, and gentleness to the skin
  • With a soft knitted sleep surface, it keeps your mattress fresh and cool
  • ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours
  • Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics
  • Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms
  • During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology
100% Natural Talalay Latex Comfort Layer

3cm of 100% natural soft Talalay latex provides extra cushioning for greater pressure relief and muscle relaxation while improving airflow.

Talalay latex has a very plush and luxurious feel, and like Dunlop latex, it is hypoallergenic, antibacterial, and anti-dust mite. 

 

7 Zone 100% Natural Dunlop Latex Support Base

Unique 7 comfort zones structure, which recognises that for optimum comfort, both heavier and lighter parts of the body require different levels of support. The 7-zone feature provides you with vital support for your head, shoulders, back, hips, legs, knees, and ankles and promotes night-long natural sleep.

Reviews
By Safina Shah on 7th July 2023
"Unbeatable "
Star Rating 5
By Mr Paul Bernard on 28th June 2022
"Very comfortable and I don’t overheat "
Star Rating 5
By Matt Deakin on 15th March 2022
"Comfortable and much cooler on hotter nights. Very pleased. "
Star Rating 5
By KB on 14th December 2021
"Excellent mattress which has helped with my elderly mother's neck and back health. It also seems to keep her at a comfortable temperature throughout the night."
Star Rating 5
By Sheila on 27th May 2021
"Very good product and service from the company"
Star Rating 5
By Maria GODOY MORTE on 9th February 2021
"Highly recommended. "
Star Rating 5
By Andrew Thomson on 7th June 2018
"Excellent mattress - just what we were looking for."
Star Rating 5
By A. Singh on 2nd June 2018
"Very comfortable mattress"
Star Rating 4
By judy on 10th October 2017
"Wonderful mattress, great service, all round goos experience"
Star Rating 5
By Paul N on 29th August 2017
"Very comfortable. Sleep better now than I have done for years."
Star Rating 5
Benefits
  • 20-cm luxurious 100% natural latex mattress

  • 7-zoned latex supports every part of your body

  • Easy care: zip-off super-soft Tencel quilted cover with ActiproTM technology

  • One-sided mattress 

  • Self-ventilating keeps moisture away

  • Open-cell structure: air circulates freely inside the mattresses

  • Responds instantly to every movement

  • Pressure-relieving, muscle relaxation, and no more joint and back pain

  • Hypoallergenic, antibacterial, and anti-dustmite 

  • Ideal for asthma sufferers

  • Available in soft, medium, or firm comfort feel

  • It complies with the UK's Furniture Fire Safety Regulations (BS 7177 Low Hazard, BS5852, Part 2)

  • Manufactured and tested in the UK

  • 15-year warranty

Specifications
  • Latex technology: top layer: 3 cm of 100% natural latex made by the Talalay process; base: 15 cm of 100% natural latex made by the Dunlop process

  • Composition: 100% natural latex, halogen, metal, and chemical-free

Product certifications:

  • Dunlop latex is tested by the ECO Institute in Germany and is an ECO-certified filler-free product, meeting LGA Quality Test Germany and OEKO-TEX® Standard 100 requirements

 

           eco_certification-germany-dunlop   eco_institut_certification-dunlop  oeko3-dunlop     lga_certification 

  • Eco INSTITUT-certified Talalay latex and Cradle to Cradle Certified™ Gold level measures meet OEKO-TEX® Standard 100 requirements and have FSC® accreditation (our products come from responsibly managed forests)

                                 

  • STANDARD 100 by OEKO-TEX® certified cover
  • Naturally Fire-Retardant: Complies with BS7177 and BS5852

  • Cover: Tencel Purotex Cover with Actipro™ technology

  • Latex density in a

           Soft mattress: 3cm Talalay top comfort layer in soft density (61kg per cubic metre); 15cm Dunlop support base in soft density (65kg per cubic metre)

           Medium mattress: 3cm Talalay top comfort layer in soft density (61kg per cubic metre); 15cm Dunlop support base in medium density (75kg per cubic metre)

           Firm mattress: 3cm Talalay top comfort layer in soft density (61kg per cubic metre); 15cm Dunlop support base in firm density (90kg per cubic metre)

  • Comfort zones: 7 comfort zones

  • Firmness rating: soft, medium, or firm

  • Mattress overall thickness: approximately 20cm, 18cm latex core with deep quilted Tencel cover

  • Sizes: available in all standard and custom sizes

Delivery and Returns

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partners, Pinnacle Storage Solutions or Empire Delivery Company 

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Unless time is of the essence, we strongly advise our customers to opt for a 2-man delivery of single-size mattresses

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details.

Hassle-Free Exchange and Return Policy
We hope you are delighted with your product from Yanis Mattresses. Occasionally, we know you will want to return or replace items. Thus, we have a hassle-free return policy and also offer a double satisfaction guarantee.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory

All deliveries, returns, and exchanges within the UK Mainland and Scotland are free of charge. Please be aware that any requests for return or exchange must be initiated in written form (via email) within the 50-day trial period. Once the exchange has been authorised, it has to be arranged within 14 days of the notice being served. Once the return request has been triggered and authorised, the goods must be collected within 14 days.

Exchanges or returns of products require the return of goods in their original packaging and condition, with the customer being responsible for taking reasonable care of the goods while they are in their possession. The products you return as part of the trial must be in brand new condition, unsoiled, and undamaged. 

On satisfactory return of the goods, we will issue a refund of the purchase price. Full refunds or replacements will not be possible if:

  • The customer failed to adhere to product care instructions, resulting in a damaged and returned product
  • The customer returned a product that was damaged while in their possession. Cuts, marks, odours, and similar wear indications can be considered damage
  • The goods were damaged during return transportation due to poor packaging
  • The return's label failed to make it evident what order it corresponds to

The 50-day trial policy applies to purchases made outside the UK. However, customers outside the UK are responsible for returning or exchanging their products and covering all expenses they will incur.
You should send all returns to:
Yanis Mattresses, Unit 19-20 Hayleys Manor, Upland Road, Epping, CM16 6PQ
If you have any questions about returning an order, please drop us an email at sales@latexsense.co.uk or make an enquiry HERE.

Care instructions

Status of the mattress upon delivery

The Superior Latex Mattress is vacuum-packed and rolled. This ensures mattress hygiene, quality in transit, and improved delivery timeframes. Your mattress was carefully vacuum-packed on the day it was shipped to you. We use one of the newest and most innovative packing technologies in the bedding industry; it neither damages nor impairs the performance of the mattress.

Storing your mattress and how to handle it

Please be kindly advised that we do not recommend storing the mattress in a rolled and vacuumed state for more than 4 weeks, as this will damage the product. Take the mattress out of the box and put it on the bed. Carefully cut the tape that holds the roll together and unroll the mattress while it is in its polythene bag. Please take extreme care so as not to damage your item. It will still be compressed, and you need to cut the bag closer to the heat seal. Take extra care, as the tool you use can damage the cover.

Sleeping on the mattress

The mattress recovers to its full shape and size after unpacking; please allow up to 24 hours for the optimal balance to be reached. However, since it is not a mandatory requirement, you can begin using the mattress right away.

Identifying the top side of your mattress

This is a one-sided mattress and does not need turning over. The side with the big product sticker attached to the cover is the top side, the side you sleep on. The Superior Latex Mattress is designed with 7 comfort zones, which are symmetrically positioned along the length. There is no head or foot end; you can position the mattress either way and still experience the benefits of the zones.

Moving and manoeuvring your mattress

Take extreme care while moving the mattress, as the foam fillings can tear if grabbed or pulled on corners or edges. You can rotate the mattress from head to foot once every month; this will ensure even wear and tear and prolong its lifespan. The sewn-on handles are designed to assist with the rotation and positioning of the mattress while lying flat on the divan base. Sewn-on handles are not intended for carrying the whole weight of the mattress, and you are at risk of damaging the border's fabric upholstery.

Washing and cleaning your mattress

The mattress covers are NOT washable. The mattress must be kept dry; therefore, we strongly advise using a good-quality mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the mattress. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The mattress cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the mattress core until it is fully dry. The mattress can then be used again. Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.

Bed-base requirement

The mattress can be used on any bed base—solid top divan, sprung edge divan, solid slatted, or sprung slatted base. The gaps across the slats should be between 2 and 3 inches wide (5 cm to 7.5 cm). Using the mattress with a wider gap could cause damage and invalidate your guarantee. Do not use the mattress on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Mattress care

Do not let children jump on the mattress; it may damage it and invalidate your guarantee. The mattress is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. The mattress is one-sided; you can rotate it from head to foot once every month, which will ensure even wear and tear and prolong its lifespan. You can air the mattress every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of the packaging.

If you require further advice, please contact us at 0208 450 7662 or HERE.

Size and Weight
Size Width Length Depth Soft Mattress
Weight
Medium Mattress
Weight
Firm Mattress
Weight
Small Single 75cm 190cm 20cm 19kg   21kg 22kg 
Long Small Single 75cm 200cm 20cm 20.5kg   23kg 24.5kg 
Single 90cm 190cm 20cm 23kg 25.5kg 27kg
Euro Single 90cm 200cm 20cm 24kg  26.5kg  28kg 
Small Double 120cm 190cm 20cm 30.5kg 34kg 35.5kg
Double 135cm 190cm 20cm 34kg 37.5kg 39.5kg
Euro Double 140cm 200cm 20cm 37.5kg  41.5kg  43.5kg 
King 150cm 200cm 20cm 40kg 44.5kg 46.5kg
Euro King 160cm 200cm 20cm  42.5kg  47.5kg 49.5kg 
Super King 180cm 200cm 20cm 47.5kg 52.5kg 55.5kg
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FAQs
How long does delivery take?

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks.

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partners, Pinnacle Storage Solutions or Empire Delivery Company 

Delivery to Scotland and the Highlands will take 3–4 weeks.

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival.
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days.

Unless time is of the essence, we strongly advise our customers to opt for a 2-man delivery of single-size mattresses.

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE 

 

Is the mattress entirely chemical free?

We use only 100% natural latex, and the mattress does not contain any chemicals or synthetic materials. Latex is halogen, metal, and chemical-free.

Does the Superior Latex Mattress off gas or have an odour?

No, mattresses made entirely of natural materials do not release any gases. They may have a mild natural rubber scent initially when they come out of our factory, but it dissipates within a few days. 

Is the mattress suitable for customers with allergies or sensitivities?

Yes, the Superior Latex Mattress is hypoallergenic and resistant to dust mites and other common allergens, making it an excellent choice for those with allergies or sensitivities. 

Is the mattress suitable for hot and restless sleepers?

Latex is a naturally breathable and self-ventilating material that does not cause overheating. It is constructed with millions of interconnected air bubbles that allow instant air circulation and keep the mattress fresh and cool all night. Latex is not a heat-sensitive product and does not react to body temperature. We recommend using natural cotton bed sheets and duvets to create a pleasant microclimate 

What fire retardant methods do you use to comply with UK Fire regulations?

According to UK law, all mattresses must comply with certain fire safety standards. It is a legal requirement for all mattresses to be made fire-retardant. We choose to employ natural graphite instead of toxic chemicals. We use natural graphite, a mineral derived from Mother Nature, as the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

 

Do you use any adhesives to bond different layers in the mattress?

We use water based natural latex glue Simalfa 325, which is solvent and chemical free. The adhesive has Green Guard Gold Certification, and conforms to the many changing environmental regulations, proven as completely harmless. The adhesive SIMALFA® 325 does not contain any substances or raw materials from animal products and, therefore, it is vegan.

What are the benefits of Tencel cover?

The mattress cover is made of Tencel fabric, which is a natural fibre extracted from wood pulp. ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment. Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics. Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms. During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology. Actipro offers natural protection against house dust mites by neutralising the allergens.

How to choose the firmness of the mattress? Soft, Medium or Firm?

The choice of firmness depends on your body weight, sleeping positions, the bed base you use, and your personal preference.

  • Soft mattresses are suitable for children and very light people weighing up to 9st / 57kg, and who enjoy sinking into the bed
  • Medium mattresses are suitable for people with body weights up to 14st / 90kg
  • Firm comfort levels are recommended for heavier people, as they need denser support to keep their spines aligned
  • Side sleepers prefer medium mattresses as they enable the shoulders and hips to sink deeper
  • Front and back sleepers find firmer mattresses more comfortable as they keep the back and spine in the correct position during sleep

The bed base is very important; the same mattress will feel firmer on a solid top divan and softer on a sprung slatted base, for example. 

What is the best bed base to use in conjunction with the mattress? Is it compatible with Adjustable beds?

The Superior Latex Mattress can be used with any durable and high-quality bed platform that provides adequate support, such as a solid top divan, a sprung edge divan, a solid slatted base, or a sprung slatted base. The mattress is compatible with Adjustable beds. However, it is essential to ensure that the gaps across the slats measure between 2 and 3 inches wide (5cm to 7.5cm). Using the mattress on a bed with a greater gap could cause damage and invalidate your guarantee. Also, please do not use the mattress on the floor, as the lack of ventilation may lead to mould and mildew buildup, which will revoke your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Is the mattress durable?

Yes, 100% natural latex mattresses are renowned for their longevity, and their expected lifespan is 15 to 20 years, or even longer with proper care. They often outlast many other types of mattresses. Latex is a natural material with high elasticity and is also extremely durable. It always bounces back to its initial size and shape after long-lasting deformations and keeps a consistent feel across its lifespan.

 

Is the mattress sustainable and eco-friendly?

Sustainable construction techniques and materials are used to build the entire mattress. You may sleep soundly knowing that our mattresses are environmentally friendly and green. We are committed to creating eco-friendly latex mattresses without memory foam's adverse environmental impacts.

How long does the mattress break-in period last?

All latex mattresses have a break-in period, which is usually 30 days. Thus, many companies offer in-home sleep trials, which are intended to give customers the opportunity to adjust and fully evaluate the properties of their mattresses. The exact amount of time it takes to adapt to and get used to a new mattress depends on the type of mattress and how different your new mattress is from your old one. As the break-in period is significantly important, we strongly encourage customers to refrain from exchanging their mattresses before the initial 30 days are over.

Does the mattress come with a home trial, and how does the exchange policy work?

Every new mattress feels different, and your body needs some time to adjust and get used to the new feel. It is normal for the mattress to feel a bit strange and not as comfortable in the beginning, but the longer you sleep on it, the better you will experience its benefits.

That is why we offer a free home trial with free exchanges and free returns for UK mainland customers.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory
How long is the mattress guarantee and what does it cover?

The Superior Latex Mattress comes with a 15-year manufacturer's guarantee against faults in materials and poor workmanship (including sagging). The warranty covers any visible indentations more than 2cm deep.

  • We require a copy of the original sales receipt as proof of your purchase
  • Our product guarantee covers repair or replacement of the original mattress; i.e., if the product is declared faulty, we will not issue a refund but will repair or replace the product accordingly
  • Following a replacement or repair, the guarantee will remain valid from the date of the original purchase
  • The guarantee is valid from the date of the original purchase, is for your benefit as the original purchaser only, and is not transferable to any other person
  • If you sell or transfer your product, the subsequent owner accepts the product “as is” and has no rights to claim under the guarantee
  • In the event of a dispute, Latex Sense may request product inspection by an impartial third party, such as ISM Networks (Furniture Services), before agreeing to undergo repairs or replacements. ISM Networks are reputable service providers and experts. The inspections are carried out by highly skilled technicians and include an assessment of the mattress and bed base

A tear in the fabric, which can be caused by accidental damage such as the fabric catching some sharp object, will not invoke the warranty as this is not a manufacturing fault or defect and therefore is not covered by the guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Latex Sense reserves the right to supply an equivalent alternative, in the instance where the mattress in question has been discontinued and is not repairable. 

Clause 22  outlines our company's product warranty terms in full detail. 

Can I buy my mattress with 0% interest financing?

Finance information

Latex Sense acts as a credit intermediary and offers credit products from KLARNA. Credit is provided, subject to age and status.

We can offer interest-free credit for purchases made through our website where the total amount of the products is over £400.

Will I qualify for credit?

Latex Beds can only consider credit applications for individuals who meet the following criteria:

  • You are over 18 years of age.
  • You are a permanent UK resident and able to provide a 3-year address history.
  • You are in employment or retired and receive a gross annual income of at least £10,000.
  • You have a good credit history.
  • You have a debit or credit card.

Applications are also welcome from retired individuals.
Meeting the criteria does not guarantee acceptance. If your application is accepted, the deposit must be paid by credit or debit card. Please note that you may be requested to provide proof of identity after your application has been approved and your deposit has been paid.

How do I pay using finance?

If you would like to take advantage of one of our finance packages, simply put the desired product in your basket and proceed to checkout.

Once you have filled in your delivery information, you will be given the option of paying via finance. At this point, you will be directed to the KLARNA website, where your finance request will be processed, and if accepted, your order will be passed on to Latex Sense for dispatch.

Is a deposit required?

A deposit is required on all orders. You can choose a deposit amount of 10%, 20%, or 50% of the total price of the products you’d like to purchase.

How are my monthly payments made?

Your monthly repayments will be taken via direct debit from your chosen bank account.

Can I pay off my loan early?

Yes, please contact KLARNA directly at 0333 321 6080 in order to make additional payments. Please note that interest rates will be adjusted accordingly.

An example of a purchase with credit is shown HERE

See Clause 15 for details on Klarna's credit and repayment provisions

 

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