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Latex Coir Mattress

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Latex Coir Mattress

The Latex Coir Mattress is made with sustainable 100% Organic GOLS Dunlop Latex and 100% Organic and Natural Coconut Coir Fibres, and it offers extra firm orthopaedic support. The mattress is complemented with 100% Organic GOTS Cotton and Wool Cover. Ideal for people who need extra firm and resilient sleeping surface. Chiropractors and other musculoskeletal professionals strongly advocate for its benefits of enhanced comfort, pressure and pain relief, and optimum orthopaedic support.

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in stock Hand Made To Order in the UK.
Free Delivery in 2-4 weeks.

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from £730.00 inc VAT
(£608.33 ex VAT)

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FAST AND FREE DELIVERY

All our mattresses are hand-made to order here in the UK by our skilled team. Due to the nature of the coconut coir fibre, the mattress cannot be compacted or rolled, so it is delivered flat and in a full-size box; therefore, it is explicitly handled by a two-man delivery crew.

Delivery to the UK mainland takes 2–3 weeks.

Delivery to Scotland and the Highlands will take 3-4 weeks.

Delivery to remote postcodes may take a little longer.

Old mattress disposal is available for most of the UK; you can select this option at checkout.

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RISK-FREE 50-NIGHT TRIAL

While we have no doubt you are going to love your new mattress, we offer you a 50-night trial period just to be sure.

You can decide to return your mattress; we will collect it for free and issue a full refund.

We can offer you an exchange; the replacement mattress will come with a new 50-night trial, and you can still send it back for a full refund.

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0% INTEREST FLEXIBLE FINANCE

If you wish to spread the cost of your mattress, you can do so without paying a penny more than if you paid in full.

With Klarna, you have the option of choosing a payment plan; all options include our risk-free 50-night trial.

Orders over £400 qualify for 0% financing. 

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15-YEAR GUARANTEE

The Latex Coir Mattress comes with a 15-year guarantee. Our mattresses are handmade and built to last. However, if your product fails during this time, we will get it repaired or replaced free of charge.

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Product Description

The Latex Coir Mattress is 20cm thick and made with 100% Organic GOLS Dunlop Latex, 100% Organic and Natural Coconut Coir, 100% Organic GOTS Cotton Cover quilted with 100% Organic ...More +

The Latex Coir Mattress is 20cm thick and made with 100% Organic GOLS Dunlop Latex, 100% Organic and Natural Coconut Coir, 100% Organic GOTS Cotton Cover quilted with 100% Organic GOTS Wool. It offers extra-firm support. This three-layer mattress comprises 5cm of natural latex in medium density, 8 cm of coir in the middle, and 5 cm of natural latex in medium density. The deep quilted organic wool and organic cotton zip-off cover adds loft and extra softness to the sleeping surface.

 

The 100% Organic Coconut Coir layer provides extra firm support, greater breathability, and excellent ventilation. The coir fibre is very tough, elastic, and strong. It hardly deteriorates over time and has temperature-and moisture-control properties. The incorporation of coconut coir in mattresses contributes to a more natural and sustainable sleep surface, providing robust support and several health and environmental benefits for sleepers.

 

Natural latex is made of the sap of the rubber tree, and it is the best material used in bedding. It is certified to GOLS (Global Organic Latex Standards) as being 100% organic and natural latex, confirming that the raw material comes from organically grown rubber tree plantations, that it is a truly green and environmentally friendly product, and that it does not contain any toxic chemicals or metals. It is biodegradable and has great elasticity and flexibility. Therefore, it conforms to your body shape instantly, offering superb comfort and excellent support. It is naturally breathable, eliminating sweating and overheating.

 

The 100% Organic GOTS Merino Wool in our mattress is GOTS (Global Organic Textile Standards) certified and has a very soft, silky feel. Wool is hypoallergenic and dust mite resistant; it is also a great thermoregulator; it keeps you cool in summer and warm in winter.

 

The 100% Organic GOTS Cotton we use is also GOTS-certified; it simply adds the finishing touch to this fantastic mattress.

 

The Latex Coir Mattress is made by hand in London, is suitable for all slatted and divan bases, and is available in all UK standard and bespoke sizes. Additionally, we can manufacture various firmness options with different layers of coconut coir and latex based on individual preferences and requirements.

 

 

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Latex Coir Mattress Feature

Crafted with a unique blend of natural materials, the 20cm thick Latex Coir Mattress boasts a distinctive composition. This innovative mattress incorporates 100% Organic GOLS Natural Dunlop Latex, 100% Organic Coconut Coir, and an Organic Cotton Cover adorned with Organic Merino Wool quilting.

Designed to offer robust support, this three-layer mattress showcases a configuration of 5 cm natural latex, a middle section of 8 cm coir, and a top layer of 5 cm natural latex. Adding to its allure, the deep quilted organic wool and organic cotton cover is easily removable, lending a plush and exceptionally soft surface for sleep. 

Unique properties and characteristics of coir and latex contribute to their popularity in mattresses, offering a combination of durability, comfort, sustainability, and a better sleep experience.

Latex Coir Mattress Feature

100% Organic GOLS Dunlop latex is made of the sap of a rubber tree, and it is the best material used in bedding. Both sides of the latex layers of the mattress offer equal comfort and softness. Latex is biodegradable, has great elasticity and flexibility, and conforms to your body shape instantly, giving superb comfort and excellent support. It is naturally breathable, eliminating sweating and overheating

100% Organic GOTS Coconut Coir fibre is a natural product derived from the husk of coconuts. It provides a sturdy and firm foundation for mattresses; its natural resilience helps maintain the structural integrity of the mattress, offering support to sleepers without excessive sinking. The structure of coir incorporates air pockets, which promotes air circulation throughout the mattress

Latex Coir Mattress Feature

The Organic Merino Wool on the cover is GOTS-certified (Global Organic Textile Standards) and has a very soft, silky feel. Wool is anti-allergenic and dust mite resistant; it has thermoregulating abilities; and it keeps you cool in summer and warm in winter.

The Organic Cotton we use is also GOTS-certified; it simply adds the finishing touch to this fantastic mattress.

Degenerated discs, scoliosis, and back pain: This excessive pressure may exert strain on the discs, eventually harming them. This firm mattress can help align your spine as you sleep, minimising your pain and giving your body a chance to heal. It will also improve and enhance the quality of your life.

The Latex Coir Mattress is made by hand in London, is suitable for all slatted and divan bases, and is available in all UK standard and bespoke sizes. 

GOTS Organic Cotton and GOTS Organic Wool Cover

The organic merino wool in our mattress cover is GOTS (Global Organic Textile Standards) certified and has a very soft, silky feel. Wool is hypoallergenic and dust mite resistant; it is also a great thermoregulator; it keeps you cool in summer and warm in winter. The organic cotton we use is also GOTS-certified; it simply adds the finishing touch to this fantastic mattress. 

Graphite Infused Latex FR Protection Layer

Natural graphite, a mineral derived from Mother Nature, is the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

Organic Dunlop Latex Comfort Layer

5cm of 100% Natural and Organic GOLS Dunlop Latex foam provides comfortable padding. Latex is biodegradable, has great elasticity and flexibility, and conforms to your body shape instantly, giving superb comfort and excellent support. It is naturally breathable, eliminating sweating and overheating. 

Organic Coconut Coir Support Layer

100% Organic and Natural Coconut Coir fibres, derived from coconut husks, act as a support layer. The incorporation of coconut coir in mattresses contributes to a more natural and sustainable sleep surface, providing robust support and several health and environmental benefits for sleepers.

Organic Dunlop Latex Comfort Layer

5cm of 100% Natural and Organic GOLS Dunlop Latex foam provides comfortable padding. Latex is biodegradable, has great elasticity and flexibility, and conforms to your body shape instantly, giving superb comfort and excellent support. It is naturally breathable, eliminating sweating and overheating. 

Graphite Infused Latex FR Protection Layer

Natural graphite, a mineral derived from Mother Nature, is the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

Reviews
By Mathilde N. on 14th July 2022
"It's a good firm mattress, I needed it for my back problem. "
Star Rating 5
By Serhii Kaminskyi on 23rd October 2021
"Nice quality, very expensive, could have been even firmer (with a thicker coconut coir layer)"
Star Rating 4
By David Brown on 15th May 2020
"Bought for our spare bedroom but we keep finding ourselves sleeping there!"
Star Rating 5
By F Long on 24th October 2017
"Very good mattress for people having back problems."
Star Rating 5
Benefits
  • 20-cm luxurious 100% natural and GOLS-certified organic Dunlop latex and 100% organic coconut coir mattress
  • Easy care: zip-off 100% Organic GOTS Cotton Cover quilted with Organic GOTS Merino Wool

  • Warm in winter and cool in summer

  • Natural latex and coir support each part of your body

  • A totally chemical-, metal-, and toxin-free organic latex mattress

  • Self-ventilating keeps moisture away

  • Open-cell structure: air circulates freely inside the mattress

  • Responds instantly to your movements
  • Pressure-relieving; no more joint and back pain

  • Hypoallergenic, anti-bacterial, and anti-dust mite

  • Ideal for asthma sufferers

  • Double-sided mattress: it may be used on both sides and provides equal comfort

  • Available in extra firm comfort rating

  • Naturally fire-retardant

  • It complies with furniture fire safety regulations (BS7177, BS5852)

  • Manufactured and tested in the UK

  • 15-year guarantee

Specifications
  • Composition: 100% Organic GOTS Dunlop latex (halogen, metal, and chemical-free) and 100% Organic Coconut Coir fibre

  • Latex technology: 100% Organic and natural latex made by the Dunlop process

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  • Cover: 100% Organic GOTS cotton cover quilted with 100% Organic GOTS wool

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  • Latex density: medium 75kg per cubic metre

  • Coir density: 80kg per cubic metre

  • Comfort zones: monozoned mattress

  • Firmness rating: available in extra-firm comfort rating

  • Fire retardant: natural fire retardant; no fire retardant chemicals are used

  • Naturally Fire-Retardant: Complies with BS7177 and BS5852

  • Mattress overall thickness: approximately 20cm, 18cm mattress core with deep quilted cover

  • Sizes: available in all standard and custom sizes

Delivery and Returns

All our mattresses are hand-made to order here in the UK by our skilled team.

Deliveries to the UK mainland and Scotland are FREE of charge and fulfilled on a 2-man service to a room of choice. Due to the nature of the coconut coir fibre, the mattress cannot be compacted or rolled, so it is delivered flat and in a full-size box; therefore, it is explicitly handled by a two-man delivery crew.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partners, Pinnacle Storage Solutions or Empire Delivery Company 

Delivery to Scotland and the Highlands will take 3-4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery company on a 2-person premium home service. We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date. The carrier will email, text, or call you to propose a date for delivery

We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date. The carrier will email, text, or call you to propose a date for delivery. Deliveries take place between 8am and 8pm. 

Old mattress disposal 

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece

  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one. Delivery outside the UK is available upon request and will incur delivery charges.

Please contact us for further details HERE 

Hassle-Free Exchange and Return Policy
We hope you are delighted with your product from Yanis Mattresses. Occasionally, we know you will want to return or replace items.

Thus, we have a hassle-free return policy and also offer a double satisfaction guarantee.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory

All deliveries, returns, and exchanges within the UK Mainland and Scotland are free of charge. Please be aware that any requests for return or exchange must be initiated in written form (via email) within the 50-day trial period. Once the exchange has been authorised, it has to be arranged within 14 days of the notice being served. Once the return request has been triggered and authorised, the goods must be collected within 14 days.

Exchanges or returns of products require the return of goods in their original packaging and condition, with the customer being responsible for taking reasonable care of the goods while they are in their possession. The products you return as part of the trial must be in brand new condition, unsoiled, and undamaged. 

On satisfactory return of the goods, we will issue a refund of the purchase price. Full refunds or replacements will not be possible if:

  • The customer failed to adhere to product care instructions, resulting in a damaged and returned product
  • The customer returned a product that was damaged while in their possession. Cuts, marks, odours, and similar wear indications can be considered damage
  • The goods were damaged during return transportation due to poor packaging
  • The return's label failed to make it evident what order it corresponds to

The 50-day trial policy applies to purchases made outside the UK. However, customers outside the UK are responsible for returning or exchanging their products and covering all expenses they will incur.
You should send all returns to:
Yanis Mattresses, Unit 19-20 Hayleys Manor, Upland Road, Epping, CM16 6PQ
If you have any questions about returning an order, please drop us an email at sales@latexsense.co.uk or make an enquiry HERE  

Care instructions

Status of the mattress upon delivery

The Latex Coir Mattress is delivered in a flat, full-size box.

Sleeping on the mattress

You can begin using the mattress right away.

Identifying the top side of your mattress

The Latex Coir Mattress is two-sided, and both sides offer the same comfort and support. Therefore, you can flip the mattress over and use both sides. You can also rotate the mattress from head to toe. The mattress is monozoned; there is no head or foot end. You can position the mattress either way and still experience its full benefits.

Moving and manoeuvring your mattress

Take extreme care while moving the mattress, as the foam fillings can tear if grabbed or pulled on corners or edges. You can rotate and turn the mattress from top to bottom once every month; this will ensure even wear and tear and prolong its lifespan. The sewn-on handles are designed to assist with the rotation and positioning of the mattress while lying flat on the divan base. Sewn-on handles are not intended for carrying the whole weight of the mattress, and you are at risk of damaging the border's fabric upholstery. 

Cleaning your mattress

The mattress covers are NOT washable. The mattress must be kept dry; therefore, we strongly advise using a good-quality mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the mattress. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The mattress cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the mattress core until it is fully dry. The mattress can then be used again. Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.

Bed base requirement

The mattress can be used with any durable and high-quality bed platform that provides adequate support, such as a solid top divan, a sprung edge divan, a slatted base, or a sprung slatted base. The gaps across the slats should be between 2 and 3 inches wide (5 cm to 7.5 cm). Using the mattress with a wider gap could cause damage and invalidate your guarantee. Do not use the mattress on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee. Please note that the mattress is NOT compatible with Adjustable bed bases. 

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Mattress care

Do not let children jump on the mattress; it may damage it and invalidate your guarantee. The mattress is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. The mattress is two-sided; you can rotate and turn it from top to bottom once every month; this will ensure even wear and tear and prolong its lifespan. You can air the mattress every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of packaging.

If you require further advice, please contact us at 0208 450 7662 or enquire HERE 

 

Size and Weight
Size Width Length Depth Mattress Weight
Small Single 75cm 190cm 20cm 24kg 
Long Small Single 75cm 200cm 20cm  25kg
Single 90cm 190cm 20cm 28kg
Euro Single 90cm 200cm 20cm  30kg
Small Double 120cm 190cm 20cm 38kg
Double 135cm 190cm 20cm 43kg
Euro Double 140cm 200cm 20cm  47kg
King 150cm 200cm 20cm 50kg
Euro King 160cm 200cm 20cm 53kg 
Super King 180cm 200cm 20cm 60kg
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FAQs
How long does delivery take?

All our mattresses are hand-made to order here in the UK by our skilled team.

Deliveries to the UK mainland and Scotland are FREE of charge and fulfilled on a 2-man service to a room of choice. Due to the nature of the coconut coir fibre, the mattress cannot be compacted or rolled, so it is delivered flat and in a full-size box; therefore, it is explicitly handled by a two-man delivery crew.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partners, Pinnacle Storage Solutions or Empire Delivery Company 

Delivery to Scotland and the Highlands will take 3-4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery company on a 2-person premium home service. We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date. The carrier will email, text, or call you to propose a date for delivery

We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date. The carrier will email, text, or call you to propose a date for delivery. Deliveries take place between 8am and 8pm. 

Old mattress disposal 

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece

  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one. Delivery outside the UK is available upon request and will incur delivery charges.

Please contact us for further details HERE

 

What is Latex Coir mattress?

A Latex Coconut Coir mattress combines 100% Organic and Natural Coconut Coir fibres with 100% Organic and Natural Dunlop Latex foam. The coconut coir, which is derived from coconut husks, acts as a support layer. The latex provides comfort and adds extra resilience. The incorporation of coconut coir in mattresses contributes to a more natural and sustainable sleep surface, providing robust support and several health and environmental benefits for sleepers.

What are the benefits of using Latex Coir Mattress?
  • Firm Support: Coconut coir provide a sturdy and firm base for mattresses, yet a restful sleeping surface. Its natural resilience helps maintain the structural integrity of the mattress, offering support to sleepers without excessive sinking
  • Breathability: Coir's structure includes air pockets, promoting air circulation within the mattress. This breathability aids in temperature regulation, allowing heat to dissipate and helping create a cooler sleeping surface

  • Moisture Absorption: It has natural moisture-wicking properties, drawing moisture away from the body and allowing it to evaporate. This property helps in managing humidity and maintaining a drier sleeping environment

  • Sustainability: Derived from a renewable resource, coir is an eco-friendly material. As a byproduct of the coconut industry, using coir in mattresses contributes to sustainable practices and reduces waste

  • Durability: Coir fibres are durable and long-lasting, contributing to the mattress's overall longevity. They retain their shape and resilience, providing lasting support over time.

  • Natural and Hypoallergenic: Being a natural material, coconut coir is resistant to dust mites and molds. This quality makes it suitable for individuals with allergies or sensitivities

  • Eco-Conscious Choice: The use of coconut coir promotes environmentally friendly manufacturing practices and reduces the reliance on synthetic materials in mattress production

 

 

 

How does the firmness of the Latex Coir Mattress compare to other types of mattresses?
  • Latex coconut coir mattresses are classified as extra firm and are typically on the firmer side, making them significantly denser than other types of mattresses. They are suitable for people who prefer or require a denser sleeping surface
  • The 100% Natural and Organic GOLS Dunlop Latex foam provides comfortable padding, while the addition of 100% organic coconut coir layers enhances its firmness and offers orthopaedic support
  • The mattress is passionately recommended by many chiropractors and other professionals
Is the mattress suitable for all sleeping positions?

Yes, it is. Please read below:

Back and Stomach Sleepers: This mattress is an excellent choice for back sleepers. The coconut coir provides a solid and sturdy foundation, contributing to the upkeep of healthy spinal alignment. The outer latex layers provide cushioning, which is vital for back sleepers

Side Sleepers: Side sleepers may find this mattress to be comfortable as well, particularly since it contains softer latex comfort layers. The latex conforms to the body, alleviating pressure spots on the shoulders and hips, which are the primary causes of pain for side sleepers

Combination Sleepers: If you change positions during the night, an organic coconut coir and latex mattress can be a flexible option. It provides a perfect blend of support and relaxation, making it suitable for those who switch positions

Joint discomfort: The natural latex contained in the mattress can help decrease joint discomfort, while the coconut coir provides solid support. Individuals suffering from arthritis or joint discomfort may benefit from this.

Ultimately, the correct degree and level of comfort can differ from person to person. Before making a decision, consider your individual comfort preferences and any specific health or physical concerns.

We can manufacture various firmness options for Coconut coir and Latex mattresses based on individual preferences and requirements.    

Please contact us for further details HERE 

 

 

Is the mattress entirely chemical free?

Yes, we use only 100% organic and natural latex and natural coir; the mattress does not contain any chemicals or synthetic materials. Organic Dunlop latex is halogen, metal and chemical free. 

Does the Latex Coir Mattress off gas or have an odour?

No, mattresses made entirely of natural materials do not release any gases. They may have a mild natural rubber scent initially when they come out of our factory, but it dissipates within a few days. 

Is the mattress suitable for customers with allergies or sensitivities?

Yes, the Latex Coir Latex mattress is hypoallergenic and resistant to dust mites and other common allergens, making it an excellent choice for those with allergies or sensitivities.

Is the mattress suitable for hot and restless sleepers?
  • Latex is a naturally breathable and self-ventilating material that does not cause overheating. It is constructed with millions of interconnected air bubbles that allow instant air circulation and keep the mattress fresh and cool all night. Latex is not a heat-sensitive product and does not react to body temperature
  • Because of its properties, coconut coir is commonly used in mattresses and bedding components, such as mattress cores and toppers, to enhance breathability and create a more comfortable sleeping environment. Its breathability can be particularly beneficial in hot and humid climates or for individuals who tend to sleep hot

We recommend using natural cotton bed sheets and duvets to create a pleasant microclimate in your bed. The mattress will promote comfort, rejuvenation, and deep, restful sleep.

What is Organic Wool and Cotton cover, and what are its benefits?
  • The Organic cover is made with 100% Organic GOTS Wool and 100% Organic GOTS Cotton, a very high thread count. The textiles are GOTS certified (Global Organic Textile Standards). The wool material is attached to the natural cotton backing
  • Wool natural fibres create heat as they absorb moisture and then create a cooling action as the moisture is wicked away. The qualities of wool are designed to keep you cool in the summer and warm in the winter. The ability of wool to regulate your temperature whilst sleeping means that your sleep temperature is naturally regulated throughout the night
What fire retardant methods do you use to comply with UK Fire regulations?

According to UK law, all mattresses must comply with certain fire safety standards. It is a legal requirement for all mattresses to be made fire-retardant. We choose to employ natural graphite instead of toxic chemicals. We use natural graphite, a mineral derived from Mother Nature, as the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

Do you use any adhesives to bond different layers in the mattress?

We use water based natural latex glue Simalfa 325, which is solvent and chemical free. The adhesive has Green Guard Gold Certification, and conforms to the many changing environmental regulations, proven as completely harmless. The adhesive SIMALFA® 325 does not contain any substances or raw materials from animal products, and therefore it is vegan.

What is the best bed base to use in conjunction with the mattress? Is it compatible with Adjustable beds?

The mattress can be used with any durable and high-quality bed platform that provides adequate support, such as a solid top divan, a sprung edge divan, a slatted base, or a sprung slatted base. The gaps across the slats should be between 2 and 3 inches wide (5 cm to 7.5 cm). Using the mattress with a wider gap could cause damage and invalidate your guarantee. Do not use the mattress on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee. Please note that the mattress is NOT compatible with Adjustable bed bases. 

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Is the mattress durable?

Yes, latex and coconut mattresses are renowned for their longevity, and their expected lifespan is 15 to 20 years, or even longer with proper care. They often outlast many other types of mattresses. Latex is a natural material with high elasticity and is also extremely durable. It always bounces back to its initial size and shape after long-lasting deformations and keeps a consistent feel across its lifespan.

Is the mattress sustainable and eco-friendly?

Sustainable construction techniques and materials are used to build the entire mattress. You may sleep soundly knowing that our mattresses are environmentally friendly and green. We are committed to creating eco-friendly latex mattresses without memory foam's adverse environmental impacts.

How long does the mattress break-in period last?

All latex mattresses have a break-in period, which is usually 30 days. Thus, many companies offer in-home sleep trials, which are intended to give customers the opportunity to adjust and fully evaluate the properties of their mattresses. The exact amount of time it takes to adapt to and get used to a new mattress depends on the type of mattress and how different your new mattress is from your old one. As the break-in period is significantly important, we strongly encourage customers to refrain from exchanging their mattresses before the initial 30 days are over.

Does the mattress come with a home trial, and how does the exchange policy work?

Every new mattress feels different, and your body needs some time to adjust and get used to the new feel. It is normal for the mattress to feel a bit strange and not as comfortable in the beginning, but the longer you sleep on it, the better you will experience its benefits.

That is why we offer a free home trial with free exchanges and free returns for UK mainland customers.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory
How long is the mattress guarantee, and what does it cover?

The Latex Coir Mattress comes with a 15-year manufacturer's guarantee against faults in materials and poor workmanship (including sagging). The warranty covers any visible indentations more than 2cm deep.

  • We require a copy of the original sales receipt as proof of your purchase
  • Our product guarantee covers repair or replacement of the original mattress; i.e., if the product is declared faulty, we will not issue a refund but will repair or replace the product accordingly
  • Following a replacement or repair, the guarantee will remain valid from the date of the original purchase
  • The guarantee is valid from the date of the original purchase, is for your benefit as the original purchaser only, and is not transferable to any other person
  • If you sell or transfer your product, the subsequent owner accepts the product “as is” and has no rights to claim under the guarantee
  • In the event of a dispute, Latex Sense may request product inspection by an impartial third party, such as ISM Networks (Furniture Services), before agreeing to undergo repairs or replacements. ISM Networks are reputable service providers and experts. The inspections are carried out by highly skilled technicians and include an assessment of the mattress and bed base

A tear in the fabric, which can be caused by accidental damage such as the fabric catching some sharp object, will not invoke the warranty as this is not a manufacturing fault or defect and therefore is NOT covered by the guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Latex Sense reserves the right to supply an equivalent alternative, in the instance where the mattress in question has been discontinued and is not repairable. 

Clause 22  outlines our company's product warranty terms in full detail. 

Can I buy my mattress with 0% interest financing?

Finance information

Latex Sense acts as a credit intermediary and offers credit products from KLARNA. Credit is provided, subject to age and status.

We can offer interest-free credit for purchases made through our website where the total amount of the products is over £400.

Will I qualify for credit?

Credit applications will be considered for individuals who meet the following criteria:

  • You are over 18 years of age.
  • You are a permanent UK resident and able to provide a 3-year address history.
  • You are in employment or retired and receive a gross annual income of at least £10,000.
  • You have a good credit history.
  • You have a debit or credit card.

Applications are also welcome from retired individuals.
Meeting the criteria does not guarantee acceptance. If your application is accepted, the deposit must be paid by credit or debit card. Please note that you may be requested to provide proof of identity after your application has been approved and your deposit has been paid.

How do I pay using finance?

If you would like to take advantage of one of our finance packages, simply put the desired product in your basket and proceed to checkout.

Once you have filled in your delivery information, you will be given the option of paying via finance. At this point, you will be directed to the KLARNA website, where your finance request will be processed, and if accepted, your order will be passed on to Latex Sense for dispatch.

Is a deposit required?

A deposit is required on all orders. You can choose a deposit amount of 10%, 20%, or 50% of the total price of the products you’d like to purchase.

How are my monthly payments made?

Your monthly repayments will be taken via direct debit from your chosen bank account.

Can I pay off my loan early?

Yes, please contact KLARNA directly at 0333 321 6080 in order to make additional payments. Please note that interest rates will be adjusted accordingly.

An example of a purchase with credit is shown HERE

See Clause 15 for details on Klarna's credit and repayment provisions

 

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