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Latex Sense Superdeluxe Latex Mattress

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Superdeluxe Latex Mattress

Item: 1402.5

The Superdeluxe Latex Mattress is made with 100% Natural Dunlop Latex and offers optimum and uniform support and cushioning, as well as excellent motion isolation properties. The meticulous design of the mattress ensures even weight distribution, providing equal support to all areas of the body. This helps maintain a consistent level of comfort and support from the top to the bottom of the mattress. The mattress is completed with a Tencel-Purotex cover, is 24cm high, and comes in soft, medium, and firm comfort levels.   

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from £695.00 inc VAT
(£579.17 ex VAT)

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FAST AND FREE DELIVERY

All our mattresses are hand-made to order here in the UK by our skilled team

Delivery to the UK mainland takes 2–3 weeks

Delivery to Scotland and the Highlands will take 3-4 weeks

One-Man Standard Delivery Service with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Delivery to remote postcodes may take a little longer

Old mattress disposal is available for most of the UK; you can select this option at checkou

Learn More
RISK-FREE 50-NIGHT TRIAL

While we have no doubt you are going to love your new mattress, we offer you a 50-night trial period simply to be sure

If you decide to return your mattress, we'll collect it for free and issue a full refund (please don't worry, as we wouldn't ask you to get it back in the box)

We can offer you an exchange; the replacement mattress will come with a new 50-night trial, and you can still send it back for a full refund

Learn More
0% INTEREST FLEXIBLE FINANCE

If you wish to spread the cost of your mattress, you can do so without paying a penny more than if you paid in full

With Klarna, you have the option of choosing a payment plan; all options include our risk-free 50-night trial

Orders over £400 qualify for 0% financing 

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15-YEAR GUARANTEE

Superdeluxe Latex Mattress comes with a 15-year guarantee. Our mattresses are handmade and built to last. However, if your product fails during this time, we will get it repaired or replaced free of charge.

Learn More

Product Description

The Superdeluxe Latex Mattress is constructed with a 22-cm-thick 100% Dunlop latex core and offers a uniform feel from top to bottom. The 22-cm natural latex core is complemented w...More +

The Superdeluxe Latex Mattress is constructed with a 22-cm-thick 100% Dunlop latex core and offers a uniform feel from top to bottom. The 22-cm natural latex core is complemented with a quilted Tencel cover. The finished mattress is approximately 24cm deep. It offers progressive comfort and excellent support.

Latex is sustainably derived from renewable resources, has greater durability than alternative products, and has a lesser impact on the environment throughout its lifespan. The Dunlop technique yields a dense foam that can be customised to a variety of firmness levels. Its exceptional resilience ensures years of undisturbed, rejuvenating sleep, making it a true testament to value for money. This mattress is an excellent solution for those seeking a slightly denser, more supportive surface with a silky cushioning feel but on a limited budget.

The natural properties of latex provide a bedding microclimate free from microorganisms, mites, bacteria, and dust that generally cause a number of allergies and inflammations. Covered in the super-soft, stretch Tencel moisture management fabric, it is more than simply the finishing touch to this mattress, as the cover adds to the initial comfort and luxurious feel that you require for a healthy night's sleep. 

The mattress's unique 7-zone structure continually generates fundamental support for your head, shoulders, back, hips, legs, knees, and ankles, allowing you to sleep comfortably through the entire night. It is finished with a super soft quilted Tencel cover that adds a plush and luxurious feel.

The Superdeluxe Latex Mattress has more padding and cushioning, which can significantly increase the comfort level. It offers a resilient yet plush sleeping surface, allowing for better pressure relief and contouring to your body. While thickness primarily contributes to cushioning, it can also enhance support. A thicker mattress can provide an additional layer of support to promote proper spinal alignment. For people with joint pain or specific pressure points, a thicker mattress can offer better relief by reducing the direct impact on those areas and distributing weight more evenly.

The Superdeluxe Latex Mattress is 24cm high, available in softmedium, or firm comfort feel, and is compatible with all intact bedsteads and divan bases.

The latex used in this mattress is certified to the EuroLATEX and OEKO TEX 100 standards. The textiles used in the mattress cover are also OEKO TEX 100 certified.

 

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Superdeluxe Latex Mattress Feature

During manufacturing, latex is baked at a temperature of more than 110 degrees for about 50 minutes. This process kills all potential allergens. 

One side of the Dunlop core is softer than the other because, during manufacturing, the latex particles tend to settle at the bottom of the mould, where the bottom side is firmer than the top.  

The natural properties of latex provide an environment free from microorganisms, mites, bacteria, and dust that generally cause allergies and inflammation. 

The mattress cover is made of stretch Tencel fabric, which is a natural fibre extracted from wood pulp. It is a moisture-management fabric. 

ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment.

The Tencel-Purotex cover with a built-in latex layer is more than simply the finishing touch to this mattress; it provides the initial comfort and luxurious sensation that you need for a healthy night's sleep. 

Dunlop Latex is EuroLATEX and Oeko-Tex® Standard 100 certified. We use natural graphite, a mineral derived from Mother Nature, as the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

The textiles used in the mattress cover are Oeko-Tex® Standard 100 certified.

 

Superdeluxe Latex Mattress Feature

The Superdeluxe Latex Mattress features the unique 7 comfort zones structure, which recognises that for optimum comfort, both heavier and lighter parts of the body require different levels of support. The 7-zone feature provides you with vital support for your head, shoulders, back, hips, legs, knees, and ankles and promotes night-long natural sleep. 

The 7 comfort zones are symmetrically positioned; rotating the mattress from head to toe is fine and will not conflict with them. The zones are achieved with different-sized holes in the latex, but the density is the same. Larger holes offer softer support, and smaller holes offer firmer support. 

The zoned areas start at both ends of the mattress, and the individual measurements of 

  • Zones 1 and 7 are 30cm
  • Zones 2 and 6 are also 30 cm
  • Zones 3 and 5 are 20 cm
  • Zone 4 is 40cm

Zones 1 and 7 have the same hardness as zones 2 and 6, and zones 3 and 5, respectively. The firmest zone is 4 and is positioned in the centre of the mattress.

The firmness rating is derived from the density of the latex material used and is not influenced by the 7-zone system. The denser the latex, the firmer the support it gives. 

Superdeluxe Latex Mattress Feature

The Superdeluxe Latex Mattress comes in

  • Soft, Medium, and Firm levels of support
  • Standard and Bespoke sizes

The Superdeluxe Latex Mattress is crafted from latex foam produced using the Dunlop method, renowned for its durability and eco-friendliness. It strikes the right balance between comfort and support while offering great value for money. It is constructed to contour to the body, relieve pressure points, promote spinal alignment, and have excellent motion isolation properties.

Spinal injuries may have a profound impact on one's life. In the early stages of your rehabilitation, you could spend more time in bed.

Given its softness and excellent support, the mattress can prove suitable, as latex will cradle your spine and any limbs that you might not be able to feel. 100% natural Dunlop latex encourages blood flow to the limbs, lessens bedsores, and helps your spine mend. Provided that you choose the level of support based on your body weight and sleeping position. 

 

 

Breathable Tencel Actipro™ Cover

The mattress comprises an inner cotton cover that protects the internal core. The outer cover is made of Tencel fabric, which is a natural fibre:

  • Responsibly extracted from wood pulp
  • With great strength, efficient moisture absorption, and gentleness to the skin
  • With a soft knitted sleep surface, it keeps your mattress fresh and cool
  • ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours
  • Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics
  • Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms
  • During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology

 

100% Natural Latex Built-in Layer for Cooling and Cushioning

The cover has a 2cm latex layer built into the top panel of the cover for extra pressure relief and muscle relaxation, and it is designed to tackle overheating while also offering more comfort and cushioning with superior elasticity. 

 

100% Natural Dunlop Latex Comfort Layer

A 100% natural Dunlop latex layer is used to add extra height to the main mattress core and increase its comfort and support.

7 Zone 100% Natural Dunlop Latex Support Base

Unique 7 comfort zones structure, which recognises that for optimum comfort, both heavier and lighter parts of the body require different levels of support. The 7-zone feature provides you with vital support for your head, shoulders, back, hips, legs, knees, and ankles and promotes night-long natural sleep.

Latex gently follows your body's contours every time you move and turn in bed and always bounces back to its full size.

The open-cell structure of latex makes it a naturally breathable and self-ventilating material that keeps you cool in summer and warm in winter. 

100% Natural Dunlop Latex Comfort Layer

A 100% natural Dunlop latex layer is used to add extra height to the main mattress core and increase its comfort and support.

Reviews
By Jo B on 2nd October 2023
"This is my second purchase of this kind of mattress and they are great- so comfortable."
Star Rating 5
By Anonymous on 3rd December 2022
"Immensely comfortable."
Star Rating 5
By Mr Jonathan Wright on 26th July 2022
"incredible quality, hasnt even slight degraded in performance yet"
Star Rating 5
By Steve Lindsay on 12th July 2021
"Comfortable and supporting"
Star Rating 5
By Customer on 27th March 2021
"Super comfy mattress, excellent advice received to aid purchase - would recommend company and products - would definitely buy again."
Star Rating 5
By customer on 15th October 2020
"Spectacular sleeps I am having now. No back pain and just firm/soft enough. Expensive, but worth every penny."
Star Rating 5
By Judith on 20th July 2019
"Outstanding. We are so pleased with the comfort of these mattresses. Very efficient delivery and great value. No unpleasant smell. Latex SO much better than memory foam"
Star Rating 5
By Judith on 20th July 2019
"Outstanding comfort and quality. We were advised by latexsense to get different density mattresses for each of us due to difference in our weight, and both of us are very pleased with our mattress. We have them side by side. Latexsense were very helpful about choice of bed base too"
Star Rating 5
By Thao Ta on 15th July 2019
"Comfortable"
Star Rating 5
By William on 15th July 2019
"Soft mattress great for skinny side-sleeper, no more back pain from firm mattresses that seem to be all the fashion nowadays. Cooling. Good price for latex mattress since these are usually costlier but hopefully longer-lasting. "
Star Rating 5
By J Gough on 6th October 2018
"Great mattress at a very good price. Only one downside - it's a big, heavy beast and turning it isn't easy."
Star Rating 5
By Paul on 1st June 2018
"previously had a dunloppillofor 20 years chose this as a replacement after trying out in shop. Very happy with it"
Star Rating 5
By Mike Page on 25th February 2018
"Made to measure and supplied with speed. Quality is EXCELLENT and will use same company again if I have need."
Star Rating 5
By Thalia Slinn on 25th February 2018
"Very happy would definitely purchase again but hope it will last my lifetime! Not in my first youth but still a good way to go DV"
Star Rating 5
Benefits
  • 24-cm luxurious 100% natural Dunlop latex mattress

  • 7 comfort zones support every part of your body.

  • Self-ventilating keeps moisture away

  • Open-cell structure: air circulates freely inside the mattresses

  • Easy care: zip-off super-soft Tencel quilted cover

  • Responds instantly to every movement

  • Pressure-relieving, no more joint and back pain

  • Hypoallergenic, antibacterial, and anti-dustmite

  • Ideal for asthma sufferers

  • Manufactured and tested in the UK

  • 15-year guarantee

  • Available in a soft, medium, or firm comfort feel

  • It complies with the UK's Furniture Fire Safety Regulations (BS 7177 Low Hazard, BS5852, Part 2)

Specifications
  • Latex technology: 100% natural latex made by the Dunlop process.

  • Composition: 100% natural latex, halogen, metal, and chemical-free.

  • OEKO TEX 100 is a Class 1 certified product. EuroLATEX-certified product

           ed6z46cp   oeko

  • Naturally Fire-Retardant: complies with BS7177 and BS5852

  • Cover: Tencel fabric with ActiproTM technology 

  • Latex density: soft (65kg per cubic metre), medium (70kg per cubic metre), and firm (80kg per cubic metre)
  • Comfort zones: 7 comfort zones

  • Firmness rating: soft, medium, or firm

  • Mattress thickness: approximately 244cm, 22cm thick latex core with deep quilted Tencel cover

  • Sizes: available in all standard and custom sizes

Delivery and Returns

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partner, Empire Delivery Company

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

Unless time is of the essence, we strongly advise our customers to opt for a 2-man delivery of single-size mattresses

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details.

Hassle-Free Exchange and Return Policy
We hope you are delighted with your product from Yanis Mattresses. Occasionally, we know you will want to return or replace items. Thus, we have a hassle-free return policy and also offer a double satisfaction guarantee.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory

All deliveries, returns, and exchanges within the UK Mainland and Scotland are free of charge. Please be aware that any requests for return or exchange must be initiated in written form (via email) within the 50-day trial period. On satisfactory return of the goods, we will issue a refund of the purchase price.

Once the exchange has been authorised, it has to be arranged within 14 days of the notice being served. Once the return request has been triggered and authorised, the goods must be collected within 14 days.

The 50-day trial policy applies to purchases made outside the UK. However, customers outside the UK are responsible for returning or exchanging their products and covering all expenses they will incur.
You should send all returns to:
Yanis Mattresses, Unit 19-20 Hayleys Manor, Upland Road, Epping, CM16 6PQ
If you have any questions about returning an order, please drop us an email at sales@latexsense.co.uk or make an enquiry HERE.

Care instructions

Status of the mattress upon delivery

The Superdeluxe Latex Mattress is vacuum-packed and rolled. This ensures mattress hygiene, quality in transit, and improved delivery timeframes. Your mattress was carefully vacuum-packed on the day it was shipped to you. We use one of the newest and most innovative packing technologies in the bedding industry; it neither damages nor impairs the performance of the mattress.

Storing your mattress and how to handle it

Please be kindly advised that we do not recommend storing the mattress in a rolled and vacuumed state for more than 4 weeks, as this will damage the product. Take the mattress out of the box and put it on the bed. Carefully cut the tape that holds the roll together and unroll the mattress while it is in its polythene bag. Please take extreme care so as not to damage your item. It will still be compressed, and you need to cut the bag closer to the heat seal. Take extra care, as the tool you use can damage the cover.

Sleeping on the mattress

The mattress recovers to its full shape and size after unpacking; please allow up to 24 hours for the optimal balance to be reached. However, since it is not a mandatory requirement, you can begin using the mattress right away.

Identifying the top side of your mattress

The side with the big product sticker attached to the cover is the side you sleep on. The Superdeluxe Latex Mattress is designed with 7 comfort zones, which are symmetrically positioned along the length; there is no head or foot end. You can position the mattress either way and still experience the benefits of the zones. 

Moving and manoeuvring your mattress

Take extreme care while moving the mattress, as the foam fillings can tear if grabbed or pulled on corners or edges. You can rotate and turn the mattress from top to bottom once every month; this will ensure even wear and tear and prolong its lifespan. The sewn-on handles are designed to assist with the rotation and positioning of the mattress while lying flat on the divan base. Sewn-on handles are not intended for carrying the whole weight of the mattress, and you are at risk of damaging the border's fabric upholstery.

Cleaning your mattress

The mattress covers are NOT washable. The mattress must be kept dry; therefore, we strongly advise using a good-quality mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the mattress. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The mattress cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the mattress core until it is fully dry. The mattress can then be used again. Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.

Bed base requirement

The mattress can be used on any bed base—solid top divan, sprung edge divan, solid slatted, or sprung slatted base. The gaps across the slats should be between 2 and 3 inches wide (5 cm to 7.5 cm). Using the mattress with a wider gap could cause damage and invalidate your guarantee. Do not use the mattress on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition. 

Mattress care

Do not let children jump on the mattress; it may damage it and invalidate your guarantee. The mattress is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. The mattress is two-sided; you can rotate and turn the mattress from top to bottom once every month; this will ensure even wear and tear and prolong its lifespan. You can air the mattress every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of packaging.

If you require further advice, please contact us at 0208 450 7662 or HERE 

Size and Weight
Size Width Length Depth Soft Mattress
Weight
Medium Mattress
Weight
Firm Mattress
Weight
Small Single 75cm 190cm 24cm 26kg   27.50kg 29kg 
Long Small Single 75cm 200cm 24cm  26.5kg 28kg   29.5kg
Single 90cm 190cm 24cm 30.5kg 32kg 33.5kg
Euro Single 90cm 200cm 24cm 31kg  32.5kg   34kg
Small Double 120cm 190cm 24cm 40kg 42.5kg 45kg
Double 135cm 190cm 24cm 45kg 48kg 51kg
Euro Double 140cm 200cm 24cm  49kg 52kg   55kg
King 150cm 200cm 24cm 52kg 55.5kg 59kg
Euro King 160cm 200cm 24cm  56kg  59.5kg  63kg
Super King 180cm 200cm 24cm 62.5kg 66kg 69.5kg
Emperor 200cm 200cm 24cm 69kg  73kg  77.5kg 
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FAQs
How long does delivery take?

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks.

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partner, Empire Delivery Company

Delivery to Scotland and the Highlands will take 3–4 weeks.

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival.
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days.

Unless time is of the essence, we strongly advise our customers to opt for a 2-man delivery of single-size mattresses.

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE 

What is Dunlop Latex, and how is it made?

Dunlop is the original manufacturing process for latex foams. The milk derived from the sap of the rubber tree is vulcanised and baked into foam. It’s naturally obtained from a sustainable source, and it’s more durable than alternatives, leading to a lesser long-term impact on the environment. The process was first invented in 1929, and the method has not changed significantly since then. This technique yields a dense foam that may be customised to a variety of firmness levels. Dunlop latex is produced in moulds; one side of the core is softer than the other because, during manufacturing, the latex particles tend to settle towards the bottom of the mould, where the bottom side is harder than the top. This composition is ideal for mattress support cores. Dunlop tends to be cheaper to manufacture due to the process being substantially less intensive. This is frequently reflected in the final price of new mattresses. A mattress constructed of 100% Natural Dunlop Latex strikes a perfect mix of divine comfort and superb resistance while offering excellent value for money.

Is the mattress entirely chemical free?

We use only 100% natural latex, the mattress does not contain any chemicals or synthetic materials. Latex is halogen, metal and chemical free. 

What fire retardant methods do you use to comply with UK Fire regulations?

According to UK law, all mattresses must comply with certain fire safety standards, it is a legal requirement all mattresses to be made fire retardant. We choose to employ natural graphite instead of toxic chemicals. We use natural graphite, a mineral derived from the Mother Nature, as the only natural fire retardant additive in the mattress. The graphite has fire retardant properties, and when mixed with latex, it acts as a fire barrier.

Do you use any adhesives to bond different layers in the mattress?

We use water based natural latex glue Simalfa 325, which is solvent and chemical free. The adhesive has Green Guard Gold Certification, and conforms to the many changing environmental regulations, proven as completely harmless. The adhesive SIMALFA® 325 does not contain any substances or raw materials from animal products and, therefore, it is vegan.

What are the benefits of Tencel cover?

The mattress cover is made of Tencel fabric which is a natural fibre extracted from the wood pulp. Actipro™ technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment. Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics. Actipro probiotic finish is a safe and effective natural solution for combating allergens, without destroying the positive micro-organisms. During manufacture, the Actipro micro flora is attached to the cover fabric using a natural clay technology. Actipro offers natural protection against house dust mites by neutralising the allergens.

Is the mattress suitable for hot and restless sleepers?

Latex is naturally breathable and self-ventilating material and does not cause overheating. It is constructed with millions of interconnected air bubbles that allow instant air circulation and keep the mattress fresh and cool all night long. Latex is not a heat sensitive product and does not react to body temperature. We recommend using natural cotton bed sheets and duvets to create a pleasant microclimate in your bed. The mattress will promote comfort, rejuvenation, and deep restful sleep.

How to choose the firmness of the mattress? Soft, medium or Firm?

The choice of firmness depends on your body weight, sleeping positions, the bed base you use, and your personal preference.

  • Soft mattresses are suitable for children and very light people weighing up to 9st / 57kg, and who enjoy sinking into the bed
  • Medium mattresses are suitable for people with body weight up to 14st / 90kg
  • Firm comfort level is recommended for heavier people as they need denser support to keep their spine aligned
  • Side sleepers prefer medium mattresses as they enable the shoulders and hips to sink deeper
  • Front and back sleepers find firmer mattresses more comfortable as they keep the back and spine in the correct position during sleep
  • The bed base is very important, the same mattress will feel firmer on a solid top divan, and softer on a sprung slatted base, for example
What is the best bed base to use in conjunction with the mattress?

The mattress can be used on any sturdy, good quality bed base, e.g. solid top divan, sprung edge divan, solid slatted, or sprung slatted base. However, it is essential to ensure that the gaps between the slats measure between 2 and 3 inches wide (5cm-7.5cm). Using the mattress on a bed with greater gap could cause damage, and may invalidate your guarantee. Also, please do not use the mattress on the floor as the lack of ventilation may lead to mould and mildew build up, which will revoke your guarantee.

How long will the mattress last?

Latex mattresses are renowned for their longevity and its expected lifespan is 15 to 20 years, or even longer with a proper care. Latex is a natural material with high elasticity, and is also extremely durable. It always bounces back to its initial size and shape after long lasting deformations, and keeps the consistent feel across its lifespan. 

Is the mattress sustainable and eco-friendly?

Sustainable construction techniques and materials are used to build the entire mattress. You may sleep soundly knowing that our mattresses are environmentally friendly and green. We are committed to creating eco-friendly latex mattresses without the memory foam's adverse environmental impacts.

How long does the mattress break-in period last?

All latex mattresses have a break-in period, which is usually 30 days. Thus, many companies offer in-home sleep trials, which are intended to give customers the opportunity to adjust and fully evaluate the properties of their mattresses. The exact amount of time it takes to adapt to and get used to a new mattress depends on the type of mattress and how different your new mattress is from your old one. As the break-in period is significantly important, we strongly encourage customers to refrain from exchanging their mattresses before the initial 30 days are over.

Does the mattress come with a home trial and how does the exchange policy work?

Every new mattress feels different, and your body needs some time to adjust and get used to the new feel. It is normal for the mattress to feel a bit strange and not as comfortable in the beginning, but the longer you sleep on it, the better you will experience its benefits.

That is why we offer a free home trial with free exchanges and free returns for UK mainland customers.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory
How long is the mattress guarantee and what does it cover?

The Superdeluxe Latex Mattress comes with a 15-year manufacturer's guarantee against faults in materials and poor workmanship (including sagging). The warranty covers any visible indentations more than 2cm deep.

  • We require a copy of the original sales receipt as proof of your purchase
  • Our product guarantee covers repair or replacement of the original mattress; i.e., if the product is declared faulty, we will not issue a refund but will repair or replace the product accordingly
  • Following a replacement or repair, the guarantee will remain valid from the date of the original purchase
  • The guarantee is valid from the date of the original purchase, is for your benefit as the original purchaser only, and is not transferable to any other person
  • If you sell or transfer your product, the subsequent owner accepts the product “as is” and has no rights to claim under the guarantee

A tear in the fabric, which can be caused by accidental damage such as the fabric catching some sharp object, will not invoke the warranty as this is not a manufacturing fault or defect and therefore is not covered by the guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

 

Can I buy my mattress with 0% interest financing?

Finance information

Latex Sense acts as a credit intermediary and offers credit products from KLARNA. Credit is provided, subject to age and status.

We can offer interest-free credit for purchases made through our website where the total amount of the products is over £400.

Will I qualify for credit?

Latex Beds can only consider credit applications for individuals who meet the following criteria:

  • You are over 18 years of age.
  • You are a permanent UK resident and able to provide a 3-year address history.
  • You are in employment or retired and receive a gross annual income of at least £10,000.
  • You have a good credit history.
  • You have a debit or credit card.

Applications are also welcome from retired individuals.
Meeting the criteria does not guarantee acceptance. If your application is accepted, the deposit must be paid by credit or debit card. Please note that you may be requested to provide proof of identity after your application has been approved and your deposit has been paid.

How do I pay using finance?

If you would like to take advantage of one of our finance packages, simply put the desired product in your basket and proceed to checkout.

Once you have filled in your delivery information, you will be given the option of paying via finance. At this point, you will be directed to the KLARNA website, where your finance request will be processed, and if accepted, your order will be passed on to Latex Sense for dispatch.

Is a deposit required?

A deposit is required on all orders. You can choose a deposit amount of 10%, 20%, or 50% of the total price of the products you’d like to purchase.

How are my monthly payments made?

Your monthly repayments will be taken via direct debit from your chosen bank account.

Can I pay off my loan early?

Yes, please contact KLARNA directly at 0333 321 6080 in order to make additional payments. Please note that interest rates will be adjusted accordingly.

An example of a purchase with credit is shown HERE

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