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Latex Sense Super Comfort Latex Mattress

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Super Comfort Latex Mattress

The Super Comfort Latex Mattress is made with 100% natural Dunlop Latex and offers a uniform feel from top to bottom. It is our start-up model, specifically designed for juniors or light-weight adults, and provides adequate support and comfort in any sleeping position. The mattress has anti-dust mite, anti-allergenic, and anti-asthmatic properties. It is 16cm high and offered in medium and firm comfort levels. 

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FAST AND FREE DELIVERY

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks.

Delivery to Scotland and the Highlands will take 3-4 weeks.

One-Man Standard Delivery Service with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days.

Delivery to remote postcodes may take a little longer.

Old mattress disposal is available for most of the UK; you can select this option at checkout.

 

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RISK-FREE 50-NIGHT TRIAL

While we have no doubt you are going to love your new mattress, we offer you a 50-night trial period just to be sure.

You can decide to return your mattress; we will collect it for free and issue a full refund.

We can offer you an exchange; the replacement mattress will come with a new 50-night trial, and you can still send it back for a full refund.

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0% INTEREST FLEXIBLE FINANCE

If you wish to spread the cost of your mattress, you can do so without paying a penny more than if you paid in full.

With Klarna, you have the option of choosing a payment plan; all options include our risk-free 50-night trial.

Orders over £400 qualify for 0% financing. 

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15-YEAR GUARANTEE

The Super Comfort Latex Mattress comes with a 15-year guarantee. Our mattresses are handmade and built to last. However, if your product fails during this time, we will get it repaired or replaced free of charge.

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Product Description

The Super Comfort Latex Mattress is made with 100% Natural Dunlop Latex and offers a uniform feel from top to bottom. Our start-up model, specifically designed for juniors or light...More +

The Super Comfort Latex Mattress is made with 100% Natural Dunlop Latex and offers a uniform feel from top to bottom. Our start-up model, specifically designed for juniors or light-weight adults, offers an affordable yet high-quality sleep solution for budget-conscious customers. With a focus on quality materials, comfort, convenience, and customer satisfaction, it represents a compelling alternative to traditional retail options. It provides adequate support and comfort in any sleeping position. The mattress has anti-dust mite, anti-allergenic, and anti-asthmatic properties.

 

Natural latex is inherently resilient and long-lasting, retaining its shape and supportiveness for years to come. This longevity translates to excellent value for money and reduced environmental impact through fewer frequent mattress replacements. Latex is beneficial for people with back problems as it offers instant support when you move in whatever position you sleep in.

 

The unique 7-zone structure continually generates fundamental support for your head, shoulders, back, hips, legs, knees, and ankles, allowing you to sleep comfortably through the entire night. It is finished in a super soft quilted Tencel cover that adds a plush and luxurious feel.

 

The Super Comfort Latex Mattress is 16 cm high, available in medium or firm support, and is suitable for all intact bedsteads and divan bases. It is very flexible and the perfect match for adjustable beds. It bends easily and follows the body’s contours when the adjustable mechanism is operated.

 

The latex used in this mattress is accredited by the ECO Institute in Germany; it is an ECO-certified filler-free product; it secured high marks in the functional performance test of Germany's LGA Quality Testing Body; and it meets the OEKO-TEX® Standard 100 requirements.

 

The textiles used in the mattress cover are also Oeko-Tex® Standard 100 certified. 

 

A comprehensive analysis of the content reveals that 100% natural Dunlop latex foam complies with the following standards:  

 

ECO Institute in Germany conducted a test to evaluate the product's fillers, synthetic rubber, toxic components, and emissions. ECO certification demonstrates that our products are free of fillers, synthetic rubber, and hazardous ingredients, certifying them to be 100% natural. 

 

ECO certification confirms that latex block components are free from SBR or additional filler content and have passed with significantly higher ratings at the test.

 

STANDARD 100 of the OEKO-TEX® accreditation examines the recognition of "baby-safe" materials and REACH standards. The STANDARD 100 by OEKO-TEX® certificate applies to 100% natural latex foam mattresses, toppers, pillows, and covers. It offers a high level of protection for human health and the environment from chemical exposure. 

 

LGA Quality Test Germany assesses the durability and resilience of natural latex. Our latex achieved 99/100 in this test. 

  

  eco_certification-germany-dunlop eco_institut_certification-dunlop   oeko3-dunlop    lga_certification       

  

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Super Comfort Latex Mattress Feature

Latex is baked at over 110 degrees for approximately 50 minutes during manufacturing to eliminate all potential allergens.

Latex's natural properties create an environment free from harmful microorganisms, mites, bacteria, and dust, which are common triggers for allergies and inflammation. 

The Dunlop core has a firmer side due to heavier latex particles settling at the bottom of the mould during the manufacturing process. 

Natural graphite, a mineral derived from Mother Nature, is the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

Dunlop Latex is 100% natural, accredited by the ECO Institute in Germany, an ECO-certified filler-free product, meeting LGA Quality Test Germany and OEKO-TEX® Standard 100 requirements.

The Tencel-Purotex cover, crafted from natural Tencel fabric derived from wood pulp, offers a luxurious and comfortable sleep experience due to its moisture-management properties.

ActiproTM technology in the fabric offers healthful protection against allergens, dust mites, and odours, ensuring a clean, fresh, and healthy sleep environment.

The textiles used in the mattress cover are Oeko-Tex® Standard 100 certified.

Super Comfort Latex Mattress Feature

The Super Comfort Latex Mattress features the unique 7 comfort zones structure, which recognises that for optimum comfort, both heavier and lighter parts of the body require different levels of support. The 7-zone feature provides you with vital support for your head, shoulders, back, hips, legs, knees, and ankles and promotes night-long natural sleep. 

The 7 comfort zones are symmetrically positioned; rotating the mattress from head to toe is fine and will not conflict with them. The zones are achieved with different-sized holes in the latex, but the density is the same. Larger holes offer softer support, and smaller holes offer firmer support. 

The zoned areas start at both ends of the mattress, and the individual measurements of 

  • Zones 1 and 7 are 30cm
  • Zones 2 and 6 are also 30 cm
  • Zones 3 and 5 are 20 cm
  • Zone 4 is 40cm

Zones 1 and 7 have the same hardness as zones 2 and 6, and zones 3 and 5, respectively. The firmest zone is 4 and is positioned in the centre of the mattress.

The firmness rating is derived from the density of the latex material used and is not influenced by the 7-zone system. The denser the latex, the firmer the support it gives. 

Super Comfort Latex Mattress Feature

The Super Comfort Latex Mattress strikes the right balance between comfort and support while offering great value for money. This slim mattress designed for juniors or adults with light weight offers a comfortable and supportive sleep surface without the bulkiness of traditional mattresses. It caters to the specific needs of lighter-weight individuals while still providing the necessary benefits for a restful night's sleep. It is constructed to contour to the body, relieve pressure points, and promote spinal alignment. 

The Super Comfort Latex Mattress is 100% natural and comes in

  • Medium and Firm levels of support
  • Standard and Bespoke sizes

 

 

Breathable Tencel Actipro™ Cover

The mattress comprises an inner cotton cover that protects the internal core. The outer cover is made of Tencel fabric, which is a natural fibre:

  • Responsibly extracted from wood pulp
  • With great strength, efficient moisture absorption, and gentleness to the skin
  • With a soft knitted sleep surface, it keeps your mattress fresh and cool
  • ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours
  • Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics
  • Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms
  • During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology
7 Zone 100% Natural Dunlop Latex Core

Unique 7 comfort zones structure, which recognises that for optimum comfort, both heavier and lighter parts of the body require different levels of support. The 7-zone feature provides you with vital support for your head, shoulders, back, hips, legs, knees, and ankles and promotes night-long natural sleep.

Reviews
By Abrowni1 on 27th December 2023
"I bought this as a replacement for an old latex mattress that had started to sag. To keep costs down I bought this less deep mattress but it is just as comfortable as my previous mattress. I have health issues that mean I spend much more time in bed than the average person and I find latex mattresses to be supportiveand cushioning. The only improvement I would like would be the to the cover. It has no handles to help turn or rotate and as latex mattresses are very heavy it is a struggle to do this. If you haven’t ever tried a latex mattress I would highly recommend them. I also recommend latex pillows, I have used them for years and it is what convinced me to try a mattress. "
Star Rating 5
By Mike Matthews on 27th June 2023
"the best mattress"
Star Rating 5
By John on 16th June 2023
"Very comfortable, cool in hot weather. Be prepared for fact it's very heavy "
Star Rating 5
By Client on 16th June 2023
"Very good and in line with specs"
Star Rating 5
By Tony Yu on 23rd May 2023
"We ordered a Super Comfort Latex Mattress with "firm" comfort feel 6 months ago. It's very comfortable and cured my back pain after a month sleeping on it. I prefer extra firm level, but only medium and firm level available. All sort of pocket sprung or spring based mattresses I had ever tried would trigger my back pain within a few weeks. We plan to order an additional mattress for another bedroom shortly. "
Star Rating 5
By Juraj on 27th September 2022
"This was bought as present for my mom, she likes the new mattress, she sleeps better, she feels more rested. She has some occasional pains in joints or back pains, but since she have this mattress I almost forgot that she had any issues."
Star Rating 5
By Beverley Alexander on 5th April 2022
"Excellent quality....as always from this company. "
Star Rating 5
By Stuart Ray on 2nd April 2022
"I have a King size bed with two mattresses so one or both can be made to sit up or raise feet without disturbing the other occupant. One of the two mattresses is not proving to be so good as the other. They are turned every week when bedding is changed and monthly end to end and also changed sides. One is great but the other does not appear to be holding up great. But the other appears to be developing a hollow on one side. I will give it a bit more time and if it gets worse I will be contacting them."
Star Rating 3
By Ravi Dhiman on 24th February 2022
"High quality and a good mattress. Have been using it for 6 months. recommend."
Star Rating 5
By Anne on 4th November 2021
"Very happy with this mattress, glad I decided to change from a sprung mattress. The removable cover is an excellent idea. "
Star Rating 5
By Kirsti on 26th July 2021
"Absolutely love this mattress. I was suffering with bad aches and pains in my hips and shoulders with my old spring mattress. I did a lot of research as it’s a big investment. I wanted to get something that wasn’t springs, but was environmentally friendly and doesn’t off-gas. This seemed like the best option and I’m so glad I bought it. I’ve not woken with aches and pains since, so it’s worth every penny. It supports well, but is still very comfortable. "
Star Rating 5
By Clive Copeman on 9th June 2021
"Quick, good delivery. Would recommend."
Star Rating 5
By Katalin Sugar on 12th February 2021
"Excellent product and great service "
Star Rating 5
By Anna W on 16th October 2020
"Best mattress I’ve ever owned. Comfy but firm as I have back problems. Quick delivery considering I ordered at the beginning of lockdown "
Star Rating 5
By Happy customer on 30th September 2020
"This is a great mattress, well worth the money. I've had serious neck pain after sleeping on a conventional mattress. After switching to this mattress, my neck pain has slowly decreased and is not totally gone. I also feel more refreshed and believe to have better sleep quality since switching to this mattress."
Star Rating 5
By Yee Ng on 24th September 2020
"This mattress was for my kid. Lot ppl will feel to expensive for kid mattress but i doesnt thing that way. Good quality of sleep make them grow better. And also can grow well on their back bone. "
Star Rating 1
By dragonsmithy on 10th July 2019
"Really love it."
Star Rating 5
By Jenny Magness on 24th May 2019
"This year we purchased a premium latex mattress (firm) and a super comfort latex mattress (medium). We threw out a Which Magazine recommended mattress which was our worst purchase ever. Both latex mattresses are really comfortable and our only regret is not buying them years ago. They may cost a bit more than the bulk standard sprung mattresses but they are worth every penny. Every night's sleep is pure bliss - and no aches anymore. The only downside to the super comfort mattress is a lack of handles on the side to aid flipping it over, but this is a minor issue. The premium mattress is easier to manage with its handles. We have one spare bed to address later this year and we will be going back to latex sense again. "
Star Rating 5
By A E Wescott on 3rd May 2019
"Brilliant product, would highly recommend!"
Star Rating 5
By Client on 17th April 2019
"All fine and as described"
Star Rating 5
By Lauryna Urboniene on 8th April 2019
"Everything is fine, just I don't like that this mattress was treated with fire resistant chemicals. But such are the requirements in UK... I'm from Lithuania, so another my bought mattress was made here without any chemicals and sent to Lithuania."
Star Rating 4
By Martina Reck on 27th March 2019
"Best mattress I’ve ever had"
Star Rating 5
By Brigid Bruce on 19th November 2018
"Very good level of support with the 'medium' mattress and the bamboo cover makes it feel really cosy."
Star Rating 5
By Ali H on 26th September 2018
"Terrible quality for 100% Naturall Latex mattress. The firmness changed (became two level softer!!) after few months."
Star Rating 1
By Abirami Oli on 8th June 2018
"Not as expected. Ordered firm Latex mattress, not as firm as I would've expected it to be. I have used other latex mattresses elsewhere and they are of great quality. Disappointed about the quality of this product purchased at latexsense/yanis mattress."
Star Rating 2
Benefits
  • 16-cm luxurious 100% natural Dunlop latex mattress

  • 7 comfort zones support every part of your body

  • Two-sided mattress 

  • Easy care: zip-off super-soft Tencel quilted cover with ActiproTM technology

  • Self-ventilating keeps moisture away

  • Open-cell structure: air circulates freely inside the mattress

  • Responds instantly to every movement

  • Pressure-relieving, no more joint and back pain

  • Hypoallergenic, antibacterial, and anti-dust mite

  • Ideal for asthma sufferers

  • Available in a medium or firm comfort feel

  • It complies with the UK's Furniture Fire Safety Regulations (BS 7177 Low Hazard, BS5852, Part 2)

  • Manufactured and tested in the UK

  • 15-year guarantee

Specifications
  • Latex technology: 100% natural latex made by the Dunlop process

  • Composition: 100% natural latex, halogen, metal, and chemical-free

  • Product certifications: ECO Institute Germany, ECO certification, STANDARD 100 by OEKO-TEX®, and LGA Quality Test Germany

           eco_certification-germany-dunlop    eco_institut_certification-dunlop  oeko3-dunlop    lga_certification

  • STANDARD 100 by OEKO-TEX® certified cover
  • Cover: Tencel fabric with ActiproTM technology; the cover has a zipper in the centre

  • Naturally Fire-Retardant: Complies with BS7177 and BS5852

  • Latex density: medium (75kg per cubic metre) or firm (90kg per cubic metre)

  • Comfort zones: 7 comfort zones

  • Firmness rating: medium or firm

  • Mattress thickness: approximately 16cm, 15cm thick latex core with quilted Tencel cover

  • Sizes: Available in all standard and custom sizes

Delivery and Returns

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partners, Pinnacle Storage Solutions or Empire Delivery Company 

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details.

Hassle-Free Exchange and Return Policy
We hope you are delighted with your product from Yanis Mattresses. Occasionally, we know you will want to return or replace items. Thus, we have a hassle-free return policy and also offer a double satisfaction guarantee.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory

All deliveries, returns, and exchanges within the UK Mainland and Scotland are free of charge. Please be aware that any requests for return or exchange must be initiated in written form (via email) within the 50-day trial period. Once the exchange has been authorised, it has to be arranged within 14 days of the notice being served. Once the return request has been triggered and authorised, the goods must be collected within 14 days.

Exchanges or returns of products require the return of goods in their original packaging and condition, with the customer being responsible for taking reasonable care of the goods while they are in their possession. The products you return as part of the trial must be in brand new condition, unsoiled, and undamaged. 

On satisfactory return of the goods, we will issue a refund of the purchase price. Full refunds or replacements will not be possible if:

  • The customer failed to adhere to product care instructions, resulting in a damaged and returned product
  • The customer returned a product that was damaged while in their possession. Cuts, marks, odours, and similar wear indications can be considered damage
  • The goods were damaged during return transportation due to poor packaging
  • The return's label failed to make it evident what order it corresponds to

The 50-day trial policy applies to purchases made outside the UK. However, customers outside the UK are responsible for returning or exchanging their products and covering all expenses they will incur.
You should send all returns to:
Yanis Mattresses, Unit 19-20 Hayleys Manor, Upland Road, Epping, CM16 6PQ
If you have any questions about returning an order, please drop us an email at sales@latexsense.co.uk or make an enquiry HERE.

Care instructions

Status of the mattress upon delivery

The Super Comfort Latex Mattress is vacuum-packed and rolled. This ensures mattress hygiene, quality in transit, and improved delivery timeframes. Your mattress was carefully vacuum packed on the day it was shipped to you. We use one of the newest and most innovative packing technologies in the bedding industry; it neither damages nor impairs the performance of the mattress.

Storing your mattress and how to handle it

Please be kindly advised that we do not recommend storing the mattress in a rolled and vacuumed state for more than 4 weeks, as this will damage the product. Take the mattress out of the box and put it on the bed. Carefully cut the tape that holds the roll together and unroll the mattress while it is in its polythene bag. Please take extreme care so as not to damage your item. It will still be compressed, and you need to cut the bag closer to the heat seal. Take extra care as the tool you use can damage the cover.

Sleeping on the mattress

The mattress recovers to its full shape and size after unpacking; please allow up to 24 hours for the optimal balance to be reached. However, since it is not a mandatory requirement, you can begin using the mattress right away.

Identifying the top side of your mattress

The side with the big product sticker attached to the cover is the side you sleep on. The Super Comfort  Latex Mattress is designed with 7 comfort zones, which are symmetrically positioned along the length; there is no head or foot end. You can position the mattress either way and still experience the benefits of the zones. 

Moving and manoeuvring your mattress

Take extreme care while moving the mattress, as the foam fillings can tear if grabbed or pulled on corners or edges. The mattress is two-sided; you can rotate and turn the mattress from top to bottom once every month; this will ensure even wear and tear and prolong its lifespan.

Cleaning your mattress

The mattress covers are NOT washable. The mattress must be kept dry; therefore, we strongly advise using a good-quality mattress protector at all times. The zip on the cover is solely used during production to easily place the cover on the mattress. We do not recommend removing and washing the cover; if you do, it is at your own risk, and we will not be held liable for any damage or shrinkage resulting from the washing of the cover. The mattress cover can be cautiously vacuumed, including the underside.

In the event that you spill liquid on your mattress and it gets wet, spot clean any stains with a damp cloth, carefully unzip and remove the top panel of the cover to naturally dry until the liquid is evaporated, and then air the mattress core until it is fully dry. The mattress can then be used again. Never use detergents or chemical cleaners on your mattress. This can adversely affect not only the fabrics but also the fillings inside.

Bed base requirement

The mattress can be used on any bed base—solid top divan, sprung edge divan, solid slatted, or sprung slatted base. The gaps across the slats should be between 2 and 3 inches wide (5 cm to 7.5 cm). Using the mattress with a wider gap could cause damage and invalidate your guarantee. Do not use the mattress on the floor; the lack of ventilation may lead to mould and mildew buildup and invalidate your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition. 

Mattress care

Do not let children jump on the mattress; it may damage it and invalidate your guarantee. The mattress is designed for sleeping on; therefore, prolonged sitting on the edge can cause damage and place undue stress on this area of the mattress. The mattress is two-sided; you can rotate and turn the mattress from top to bottom once every month; this will ensure even wear and tear and prolong its lifespan. You can air the mattress every time you change your bed linen to keep it fresh and dry.

Please keep packaging away from children. Please recycle or dispose of packaging.

If you require further advice, please contact us at 0208 450 7662 or HERE 

Size and Weight
Size Width Length Depth Medium Mattress
Weight
Firm Mattress
Weight
Small Single 75cm 190cm 16cm 18.5 kg 19.5kg
Long Small Single 75cm 200cm 16cm 19.5kg  21kg 
Single 90cm 190cm 16cm 22kg 23.5kg
Euro Single 90cm 200cm 16cm  23kg  24kg
Small Double 120cm 190cm 16cm 29kg 30.5kg
Double 135cm 190cm 16cm 32kg 34kg
Euro Double 140cm 200cm 16cm 35.5kg  37.5kg 
King 150cm 200cm 16cm 38kg 40kg
Euro King 160cm 200cm 16cm  40.5kg 42.5kg 
Super King 180cm 200cm 16cm 45kg 47.5kg
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FAQs
How long does delivery take?

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

  • Delivery is fulfilled on a 2-person premium home service and carried out by our partners, Pinnacle Storage Solutions or Empire Delivery Company 

Delivery to Scotland and the Highlands will take 3–4 weeks

  • Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

  • We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
  • The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
  • The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
  • The 2-man crew will call you when en route to confirm their anticipated time of arrival
  • Delivery is executed in a professional and timely manner
  • The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Standard delivery with DPD can be arranged for single-size orders; delivery is faster and will take 4-5 days

  • Standard courier deliveries are carried out by DPD Local on a one-man service to the front door of the building only. You may ask the driver to take the box up to your property; however, this cannot be guaranteed, as it rests with the driver's discretion to do it
  • Once the mattress is shipped, you will receive an automatic dispatch email notification with tracking details
  • Subsequently, DPD will send you an email and text notification on the delivery date with a one-hour time slot for delivery
  • If you prefer the mattress to be delivered to a room of your choice, you need to opt for two-man delivery. Please note that larger mattress sizes are heavy and require two men for handling

Old mattress disposal

  • We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
  • The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE.

What is Dunlop Latex, and how is it made?

Dunlop is the original manufacturing process for latex foams. The milk derived from the sap of the rubber tree is vulcanised and baked into foam. It’s naturally obtained from a sustainable source, and it’s more durable than alternatives, leading to a lesser long-term impact on the environment. The process was first invented in 1929, and the method has not changed significantly since then. This technique yields a dense foam that may be customised to a variety of firmness levels. Dunlop latex is produced in moulds; one side of the core is softer than the other because, during manufacturing, the latex particles tend to settle towards the bottom of the mould, where the bottom side is harder than the top. This composition is ideal for mattress support cores. Dunlop tends to be cheaper to manufacture due to the process being substantially less intensive. This is frequently reflected in the final price of new mattresses. A mattress constructed of 100% Natural Dunlop Latex strikes a perfect mix of divine comfort and superb resistance while offering excellent value for money.

 

Is the mattress entirely chemical free?

We use only 100% natural latex, and the mattress does not contain any chemicals or synthetic materials. Latex is halogen, metal, and chemical-free.

Does the Super Comfort Latex Mattress off gas or have an odour?

No, mattresses made entirely of natural materials do not release any gases. They may have a mild natural rubber scent initially when they come out of our factory, but it dissipates within a few days. 

Is the mattress suitable for customers with allergies or sensitivities?

Yes, the Super Comfort Latex Mattress is hypoallergenic and resistant to dust mites and other common allergens, making it an excellent choice for those with allergies or sensitivities.

Is the mattress suitable for hot and restless sleepers?

Latex is a naturally breathable and self-ventilating material that does not cause overheating. It is constructed with millions of interconnected air bubbles that allow instant air circulation and keep the mattress fresh and cool all night. Latex is not a heat-sensitive product and does not react to body temperature. We recommend using natural cotton bed sheets and duvets to create a pleasant microclimate in your bed. The mattress will promote comfort, rejuvenation, and deep, restful sleep.

What fire retardant methods do you use to comply with UK Fire regulations?

According to UK law, all mattresses must comply with certain fire safety standards. It is a legal requirement for all mattresses to be made fire-retardant. We choose to employ natural graphite instead of toxic chemicals. We use natural graphite, a mineral derived from Mother Nature, as the only natural fire-retardant additive in the mattress. The graphite has fire-retardant properties, and when mixed with latex, it acts as a fire barrier.

Do you use any adhesives to bond different layers in the mattress?

We use water-based natural latex glue, Simalfa 325, which is solvent and chemical free. The adhesive has Green Guard Gold Certification and conforms to the many changing environmental regulations, proven to be completely harmless. The adhesive SIMALFA® 325 does not contain any substances or raw materials from animal products, and therefore it is vegan.

What are the benefits of Tencel cover?

The mattress cover is made of Tencel fabric, which is a natural fibre extracted from wood pulp. ActiproTM technology is used in the fabric to provide healthful protection against allergens, dust mites, and odours, which helps to maintain a clean, fresh, and healthy sleep environment. Actipro is an anti-bacterial treatment applied to the Tencel fabric that uses active probiotics. Actipro probiotic finish is a safe and effective natural solution for combating allergens without destroying the positive microorganisms. During manufacture, the Actipro microflora is attached to the cover fabric using natural clay technology. Actipro offers natural protection against house dust mites by neutralising the allergens.

How to choose the firmness of the mattress? Medium or Firm?

The choice of firmness depends on your body weight, sleeping positions, the bed base you use, and your personal preference.

  • Medium mattresses are suitable for people with body weights up to 14 st / 90kg
  • Firm comfort levels are recommended for heavier people, as they need denser support to keep their spines aligned
  • Side sleepers prefer medium mattresses as they enable the shoulders and hips to sink deeper
  • Front and back sleepers find firmer mattresses more comfortable as they keep the back and spine in the correct position during sleep

The bed base is very important; the same mattress will feel firmer on a solid top divan and softer on a sprung slatted base, for example.

What is the best bed base to use in conjunction with the mattress? Is it compatible with Adjustable beds?

The Super Comfort Latex Mattress can be used with any durable and high-quality bed platform that provides adequate support, such as a solid top divan, a sprung edge divan, a slatted base, or a sprung slatted base. The mattress is compatible with Adjustable beds. However, it is essential to ensure that the gaps across the slats measure between 2 and 3 inches wide (5cm to 7.5cm). Using the mattress on a bed with a greater gap could cause damage and invalidate your guarantee. Also, please do not use the mattress on the floor, as the lack of ventilation may lead to mould and mildew buildup, which will revoke your guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

 

 

Is the mattress durable?

Yes, 100% natural latex mattresses are renowned for their longevity, and their expected lifespan is 15 to 20 years, or even longer with proper care. They often outlast many other types of mattresses. Latex is a natural material with high elasticity and is also extremely durable. It always bounces back to its initial size and shape after long-lasting deformations and keeps a consistent feel across its lifespan.

Is the mattress sustainable and eco-friendly?

Sustainable construction techniques and materials are used to build the entire mattress. You may sleep soundly knowing that our mattresses are environmentally friendly and green. We are committed to creating eco-friendly latex mattresses without memory foam's adverse environmental impacts.

How long does the mattress break-in period last?

All latex mattresses have a break-in period, which is usually 30 days. Thus, many companies offer in-home sleep trials, which are intended to give customers the opportunity to adjust and fully evaluate the properties of their mattresses. The exact amount of time it takes to adapt to and get used to a new mattress depends on the type of mattress and how different your new mattress is from your old one. As the break-in period is significantly important, we strongly encourage customers to refrain from exchanging their mattresses before the initial 30 days are over.

Does the mattress come with a home trial, and how does the exchange policy work?

Every new mattress feels different, and your body needs some time to adjust and get used to the new feel. It is normal for the mattress to feel a bit strange and not as comfortable in the beginning, but the longer you sleep on it, the better you will experience its benefits.

That is why we offer a free home trial with free exchanges and free returns for UK mainland customers.

  • The initial home trial period is 50 days, counting from the same day the mattress is delivered to you
  • If you find the mattress uncomfortable, we can exchange it with something more suitable, or you can return it straightaway
  • If you decide to exercise your right to exchange, you can try the replacement mattress for another 50 days and still return it for a full refund if it proves unsatisfactory
How long is the mattress guarantee, and what does it cover?

The Super Comfort Latex Mattress comes with a 15-year manufacturer's guarantee against faults in materials and poor workmanship (including sagging). The warranty covers any visible indentations more than 2cm deep.

  • We require a copy of the original sales receipt as proof of your purchase
  • Our product guarantee covers repair or replacement of the original mattress; i.e., if the product is declared faulty, we will not issue a refund but will repair or replace the product accordingly
  • Following a replacement or repair, the guarantee will remain valid from the date of the original purchase
  • The guarantee is valid from the date of the original purchase, is for your benefit as the original purchaser only, and is not transferable to any other person
  • If you sell or transfer your product, the subsequent owner accepts the product “as is” and has no rights to claim under the guarantee
  • In the event of a dispute, Latex Sense may request product inspection by an impartial third party, such as ISM Networks (Furniture Services), before agreeing to undergo repairs or replacements. ISM Networks are reputable service providers and experts. The inspections are carried out by highly skilled technicians and include an assessment of the mattress and bed base

A tear in the fabric, which can be caused by accidental damage such as the fabric catching some sharp object, will not invoke the warranty as this is not a manufacturing fault or defect and therefore is NOT covered by the guarantee.

Latex Sense reserves the right to refuse warranty repair or replacement if a new mattress becomes damaged due to being used on a bed base with inadequate slat gaps, a second-hand bed foundation with insufficient support, or if it is in an unsanitary condition.

Latex Sense reserves the right to supply an equivalent alternative, in the instance where the mattress in question has been discontinued and is not repairable. 

Clause 22 outlines our company's product warranty terms in full detail. 

Can I buy my mattress with 0% interest financing?

Finance information

Latex Sense acts as a credit intermediary and offers credit products from KLARNA. Credit is provided, subject to age and status.

We can offer interest-free credit for purchases made through our website where the total amount of the products is over £400.

Will I qualify for credit?

Latex Beds can only consider credit applications for individuals who meet the following criteria:

  • You are over 18 years of age.
  • You are a permanent UK resident and able to provide a 3-year address history.
  • You are in employment or retired and receive a gross annual income of at least £10,000.
  • You have a good credit history.
  • You have a debit or credit card.

Applications are also welcome from retired individuals.
Meeting the criteria does not guarantee acceptance. If your application is accepted, the deposit must be paid by credit or debit card. Please note that you may be requested to provide proof of identity after your application has been approved and your deposit has been paid.

How do I pay using finance?

If you would like to take advantage of one of our finance packages, simply put the desired product in your basket and proceed to checkout.

Once you have filled in your delivery information, you will be given the option of paying via finance. At this point, you will be directed to the KLARNA website, where your finance request will be processed, and if accepted, your order will be passed on to Latex Sense for dispatch.

Is a deposit required?

A deposit is required on all orders. You can choose a deposit amount of 10%, 20%, or 50% of the total price of the products you’d like to purchase.

How are my monthly payments made?

Your monthly repayments will be taken via direct debit from your chosen bank account.

Can I pay off my loan early?

Yes, please contact KLARNA directly at 0333 321 6080 in order to make additional payments. Please note that interest rates will be adjusted accordingly.

An example of a purchase with credit is shown HERE

See Clause 15 for details on Klarna's credit and repayment provisions

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