Dunlop 500 Latex Mattress

All our mattresses are hand-made to order here in the UK by our skilled team.

Delivery to the UK mainland takes 2–3 weeks

• Delivery is fulfilled on a 2-person premium home service and carried out by our partners, Pinnacle Storage Solutions or Empire Delivery Company 

Delivery to Scotland and the Highlands will take 3–4 weeks

• Delivery to Scotland and the Highlands is completed by the Executive Home Delivery Company on a 2-person premium home service

Delivery process 

• We will ship the mattress with our appointed delivery carrier, who will contact you directly to book a delivery date
• The carrier will email, text, or call you to propose a date for delivery. If accepted by you, they will then proceed with the relevant arrangements. You will be notified whether delivery will be in the morning or in the afternoon
• The courier will either send a text message or email the night before the delivery to confirm delivery the following day and provide a 3-hour delivery window
• The 2-man crew will call you when en route to confirm their anticipated time of arrival
• Delivery is executed in a professional and timely manner
• The crew will take the mattress to your room of choice, unpack it, and place it on the bed for you. The box and all packaging will be lifted upon departure

Old mattress disposal

• We offer old mattress disposal; you need to choose the 2-man delivery option and add disposal service at checkout. The charge is £60 per piece
• The old mattress will be collected when the new one is delivered. This service is available only if you choose the two-man delivery option at the checkout. Your old mattress is then responsibly recycled here in the UK by a specialist recycling centre

Delivery dates and timeframes are not guaranteed; therefore, we advise against letting go of your old mattress before the delivery of your new one.

Delivery outside the UK is available upon request and will incur delivery charges. Please contact us for further details HERE 

All natural latex is harvested from rubber trees. The sap, also called latex milk, is transformed into foam through vulcanisation using natural soaps, vulcanising agents, and gelling agents. Our 100% natural latex is environmentally friendly and contains no solvents or toxic chemicals.

Dunlop Latex

• Invented in 1929, Dunlop latex is poured into moulds and baked.
• The latex particles naturally settle during the process, creating a denser base and slightly softer top, ideal for mattress support cores.
• This durable foam can be customised to different firmness levels.
• Less intensive to produce, making Dunlop mattresses affordable while providing long-lasting comfort and support.

Reflex foam is a high-density polyurethane foam used in mattresses for its durability and resilience. It is a man-made, filler-free material that provides excellent support, quickly recovers its shape, and has a long service life, making it a popular choice for high-quality, long-lasting mattresses.

A 100% natural latex and polyurethane foam mattress combines the comfort of natural latex with the sturdy support of high-density polyurethane (reflex) foam, offering exceptional value for money.

Key features:

• Natural Material: 100% natural latex is sourced from rubber trees, making it sustainable and eco-friendly
• Comfort and Support: Latex provides responsive pressure relief, while polyurethane foam offers a firm, stable base
• Breathability: Natural ventilation promotes airflow and helps regulate sleeping temperature
• Durability: Both materials are resilient, ensuring long-lasting performance
• Affordability: Polyurethane foam keeps the mattress budget-friendly without compromising quality
• Motion Isolation: Reduces movement transfer, making it ideal for couples
• Lightweight and Flexible: Easy to handle and available in different densities and firmness levels for customised comfort

This mattress is ideal for sleepers seeking eco-friendly comfort, reliable support, and durability at an affordable price. 

Yes, the polyurethane foam in our mattresses is CertiPUR® certified, meeting strict health, safety, and environmental standards. It is free from harmful substances such as formaldehyde, heavy metals, PBDE flame retardants, ozone depleters, and phthalates, and has low VOC emissions for healthier indoor air quality. CertiPUR® also ensures the foam is durable and performs over time, giving you a safe, long-lasting, and non-toxic sleep environment.

Yes, the Dunlop 500 Latex Mattress is a low-chemical product manufactured to recognised safety standards. It is independently tested and certified by organisations such as OEKO-TEX® and eco-INSTITUT, which limit harmful substances and emissions, ensuring a safe and non-toxic sleep environment. The high-density reflex foam core is CertiPUR® certified, providing durable support without harmful chemicals, ensuring a safe and healthy sleep environment.

Yes, the Dunlop 500 Latex Mattress is naturally hypoallergenic, anti-bacterial, and resistant to dust mites, making it suitable for people with allergies and sensitivities. It is vulcanised at temperatures above 110°C, which helps eliminate potential allergens. While some people may react to latex products such as gloves, it is very unlikely that latex used in mattresses will cause an allergic reaction. Natural latex does not emit harmful fumes. A mild rubber scent may be noticeable when the mattress is new, but it fades quickly.

Note: Those with a diagnosed latex allergy should exercise caution.

Yes, the Dunlop 500 Latex Mattress is is an excellent choice for hot sleepers. Its breathable latex layer contains millions of air cells that promote airflow and prevent heat build-up, while the reflex foam core provides supportive comfort without trapping warmth. Unlike memory foam, latex does not retain body heat, helping maintain a cooler, more comfortable sleep environment.

For best results, we recommend using natural cotton bed sheets and duvets to create a comfortable sleep microclimate. Together, these features support excellent temperature regulation, enhanced comfort, and deep, restful sleep.

According to UK law, all mattresses must meet strict fire safety standards and be fire-retardant. We use natural graphite, a mineral-derived fire barrier, as the only additive in our latex mattresses and toppers instead of toxic chemicals. The CertiPUR-US® approved reflex foam is made without harmful substances such as heavy metals, PBDEs, or formaldehyde. The mattress is tested to BS7177 standards for low-hazard domestic use and carries a blue fire safety label, confirming it is safe for everyday home use, including for babies.

Yes, the layers of the Dunlop 500 Latex Mattress are securely bonded using a water-based natural latex adhesive, SIMALFA® 325, which is solvent and chemical-free. The adhesive has Green Guard Gold Certification, complies with environmental regulations, and is proven to be completely harmless. SIMALFA® 325 contains no animal-derived substances, making it vegan-friendly.

The Tencel™ Purotex® mattress cover combines natural fibres with advanced probiotic technology to promote a clean and healthy sleep environment.

Key Features

• Natural Fibres: Made from Tencel™, a sustainable fibre derived from wood pulp

• Actipro™ Protection: Uses active probiotics applied with natural clay technology to neutralise allergens, dust mites, and odours

• Preserves Beneficial Microorganisms: Maintains a healthy balance of microorganisms on the mattress surface

• Clean and Fresh Sleep: Helps keep the mattress hygienic, fresh, and comfortable night after night

This mattress cover offers a sustainable, hypoallergenic, and hygienic sleeping surface while combining comfort with advanced protection technology.

A firm mattress is ideal for people who need strong, consistent support to maintain proper spinal alignment and reduce pressure on the lower back and hips. It is especially suitable for:

• People with Scoliosis: Helps support the natural curve of the spine, reducing strain and discomfort caused by spinal misalignment.
• Those Needing Enhanced Spinal Stability: Provides a stable sleeping surface that helps prevent the spine from sinking into unhealthy positions overnight.
• Heavier Individuals (Over 14 st / 90 kg): Offers denser support to minimise sagging and maintain proper posture.
• Front and Back Sleepers: Keeps the spine in a healthy, neutral position, which is especially important for those with spinal curvature.
• Sleepers Seeking Consistent Support: Reduces pressure points and promotes balanced weight distribution across the body.
• Influenced by Bed Base Type: Mattress firmness can vary depending on the base, firm on solid-top divans and softer on sprung slatted bases.

Choosing a firm mattress depends on personal comfort, body weight, sleeping position, and support needs, helping ensure long-term comfort and healthy sleep posture.

The Dunlop 500 Latex Mattress is suitable for solid divans, sprung divans, slatted bases, and sprung slatted bases, and is fully compatible with adjustable beds.

For proper support, the gaps between slats must be between 2 and 3 inches (5 cm to 7.5 cm). Wider gaps may damage the mattress and invalidate your guarantee. The mattress should not be placed directly on the floor, as poor ventilation can lead to moisture build-up, mould, and mildew.

Latex Sense reserves the right to refuse warranty claims if damage results from inadequate support, excessive slat gaps, second-hand bed bases, or unsanitary conditions.

The Dunlop 500 Latex Mattress is designed for durability and long-lasting comfort. Natural latex is highly elastic, allowing it to bounce back to its original shape and maintain consistent support over time. Combined with a resilient high-density foam core, the mattress typically lasts between 5 and 10 years with proper care and a suitable bed base.

Yes, the Dunlop 500 Latex Mattress is made using sustainable construction techniques and eco-friendly materials, making it an environmentally responsible choice. Unlike memory foam, it is designed with minimal environmental impact and fewer harmful chemicals. This makes it a green, sustainable option that supports both comfort and long-term environmental care.

All latex mattresses, including the Dunlop 500 Latex Mattress, have a break-in period of approximately 30 days. This allows your body time to adjust and properly assess the mattress’s comfort and support. The exact time may vary based on your previous mattress and sleeping habits, so we recommend waiting at least 30 days before considering an exchange.

Every new mattress feels different at first, and your body needs time to adjust. It is normal for the Dunlop 500 Latex Mattress to feel unusual during the early weeks, but comfort and support improve as your body adapts.

That is why we offer a free home trial with free exchanges and returns for UK mainland customers.

Home Trial for the Dunlop 500 Latex Mattress:

• The initial home trial period is 50 days from the date of delivery.
• If you are not satisfied, our sleep experts will offer personalised advice and help you choose a more suitable option or arrange a return.
• If you choose an exchange, the replacement mattress comes with a new 50-day trial period.
• If the exchanged mattress is still not suitable, you may return it for a full refund.

This policy allows you to try the Dunlop 500 Latex Mattress at home with complete confidence. 

How to Return or Exchange:

• Requests must be submitted in writing (via email) within the trial period.
• Once authorised, exchanges or returns must be arranged within 14 days.
• On satisfactory return, we will issue a refund of the purchase price.

The Dunlop 500 Latex Mattress comes with a 5-year manufacturer's guarantee covering faults in materials and workmanship, including sagging. The warranty applies to visible indentations deeper than 2cm.

What the Guarantee Covers:

• Repair or replacement of the original mattress if a manufacturing fault is confirmed
• Sagging or body impressions exceeding 2cm
• Defects in materials or workmanship

Proof of Purchase:

• A copy of the original sales receipt is required for all warranty claims

Important Guarantee Conditions:

• The guarantee applies to the original purchaser only and is non-transferable
• It remains valid from the original purchase date, even after repair or replacement
• No refunds are issued; faulty products are repaired or replaced
• If the mattress is sold or transferred, the new owner has no warranty rights

Inspection and Assessment:

• Latex Sense may request an independent inspection by an approved third party, such as ISM Networks (Furniture Services)
• Inspections assess both the mattress and the supporting bed base

What Is Not Covered:

• Accidental damage, including fabric tears or cuts
• Damage caused by sharp objects
• Issues resulting from poor bed base support
• Use on unsuitable or unsanitary foundations

Bed Base Requirements:

• Mattresses must be used on suitable bed bases with correct slat spacing
• Damage caused by inadequate support may void the guarantee

Discontinued Products:

• If the original model is discontinued and cannot be repaired, an equivalent replacement may be supplied

Further Information:

• Full warranty terms are detailed in Clause 22  of our company policy

Yes. Latex Sense offers interest-free credit on purchases over £400 through Klarna, where we act as a credit intermediary. Credit approval is subject to age and status.

Eligibility criteria:

• Must be over 18 and a permanent UK resident with a 3-year address history
• Employed or retired with a gross annual income of at least £10,000
• Good credit history and a debit or credit card
• Meeting these criteria does not guarantee approval

How to pay using finance:

1. Add products to your basket and proceed to checkout.
2. Select finance as your payment method. You will be redirected to Klarna for credit approval.
3. If approved, your order will be processed for dispatch by Latex Sense.

Deposit required:

A deposit of 10%, 20%, or 50% of the total order value is required.

Monthly payments:

Repayments are taken via direct debit from your chosen bank account.

Early repayment:

Yes, you can pay off your loan early by contacting Klarna at 0333 321 6080. Interest rates will be adjusted accordingly.

An example of a purchase with credit is shown HERE. For full details, see Klarna’s credit and repayment provisions (Clause 15).